service

Ryanair thought it could build loyalty with a subscription service. Until you’ve remembered what your real business is

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“It has cost more money than it generates” With a brief note and the statements of Dara Brady, CMO of the company, Ryanair has confirmed the closure of Prime, the membership program that sought to retain its customers with advantages that have generated greater costs for the company than benefits. The subscription service of the company has not lasted even a year before its cancellation. Surgical. A test, some results eight months later and a decision: close Prime. Ryanair has confirmed that it is closing its subscription program just eight months after it was launched on the market in a decision that is as firm as it is clean. Subscribers will maintain their benefits but those who had not signed up until last Friday, the 28th, will now no longer be able to do so. They report on the company’s website that customers will maintain their benefits “of exclusive savings on flights and seats for the remaining 12 months of membership.” However, the company’s Prime program already has its days numbered. two million. It doesn’t seem like much for a company like Ryanair, but it speaks volumes about the rigorous cost control that the company manages. The statement includes the words of Dara Brady, CMO of Ryanair, who points out that the program has collected 4.4 million euros in subscriptions but that the benefits delivered are greater than six million euros. That is, in the eight months in which the service has been active, the company has lost less than 250,000 euros per month in the new program. Doesn’t seem like much for a company that has obtained 2,540 million euros in the first quarter of 2025. What did they offer? In its announcement last March, Ryanair offered the following benefits For your subscribers: Priority sale on selected flights Exclusive discounts for some flights Free seat selection for the member and one companion To access these benefits, the client had to pay 79 euros per year. According to the company’s accounts, seat selection alone already amortized the investment from three flights a year. With four flights made per year, we would be amortizing 26 euros on average. The subscription extended for a maximum of one year or 12 flights per year. In addition, I had travel insurance to cancel flights due to injuries or illnesses, the delay of other flights or theft of luggage. Of course, those over 70 years of age were excluded from sickness coverage. Unattractive. “With more than 207 million passengers this year, Ryanair will remain focused on offering the lowest fares in Europe to all our customers, and not just this group of 55,000 Prime members.” The closing of the press release published by the company is a clear confirmation of what happened. The most attractive thing that Prime offered was that the customer could choose (and save money) in the choice of seats but it did not even guarantee that two passengers (one being “non-Prime”) could travel together. It is an incentive that has not been attractive enough for a company where the customer looks for the cheapest way to travel and chooses to add services little by little, depending on how much money you are willing to pay. Nothing premium. Ryanair’s test has convinced the company that it has no room to delve into policies that bring it closer to premium or higher-cost companies. Many of the airlines with higher prices offer cards or loyalty services to keep their customers retained, but this way of acting has not caught on among the Irish company’s customers. The reasons are obvious. When someone chooses Ryanair it is because they expect the lowest possible price for a short flight. And you are willing to sacrifice by traveling with less luggage or accepting 100% digital boarding. You either take it or leave it. And Ryanair knows that the customer will leave it when the competition offers that same flight at a cheaper price. On the other hand, customers who are loyal to higher-cost companies obtain other advantages that do receive greater attention on flights of higher cost and time. For example, loyalty cards companies like Iberia They allow access to VIP lounges or priority boarding, secondary values ​​for those who aspire to travel through Europe at the lowest possible price. To this we must add that the high price paid for the ticket ends up subsidizing these companies for the economic effort they have to make to deliver the benefits to their customers. Photo | Markus Winkler In Xataka | Now we know why Ryanair charges its passengers for everything: it is the key to having a profit of 2,540 million euros

Synthetic influencers are already selling in the thousands. A startup offers them as a service to manipulate networks

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Influencer accounts created by AI are already a reality, some even have hundreds of thousands of followers. There is a startup that has taken this idea to the next level: they create and manage synthetic influencers to orchestrate massive actions on different platforms, all using AI. Their website reads “Never pay a human again”, a true declaration of intent. Doublespeed. It is the name of the startup that offers the service. Using AI, they create the accounts of these fake influencers and also the content, all with minimal human intervention, just a few finishing touches. Its goal is to “orchestrate actions on thousands of social accounts through the creation and massive deployment of content.” They count in 404media that the startup is financed by the Andreessen Horowitzone of the most important venture capital funds in Silicon Valley. Make it look human. The platforms have systems to detect bots, but at Doublespeed they have the solution to make their AI influencers appear human to the algorithms. In addition, the accounts they offer have been used, since newly created accounts with hardly any interactions are easier to detect as bots. The company’s co-founder, Zuhair Lakhani, said in a podcast that use a “mobile farm” (like the click farms) to manage all their accounts and boasted that one client got almost 5 million views in less than a month with 15 of these AI influencers. Raising the level. He astroturfing It is a tactic through which artificial opinions are generated that seek to appear real and spontaneous, all in order to give an impression of support (or rejection) of a topic or product. What Doublespeed does is next level, creating not only the message, but the “persona” who spreads it. Doublespeed sells “packs” between $1,500 and $7,500, depending on the number of posts they want to generate. Cons the rules. The point is that this practice goes against the rules of the main platforms, such as Meta, which they expressly say that accounts that “make a misleading representation of identity to deceive or confuse people” will not be allowed. It is not the first company to offer services of this type, What is striking is that it has one of the largest funds in the world behind it. dead internet. Is a conspiracy theory which says that the internet is full of bots and humans have been replaced by algorithms. There is some truth in it. According to the cybersecurity company Imperva, in 2024 more than half of internet traffic was non-human. With the emergence of AI, networks were flooded with AI Slop and now it also comes in the form of fake influencers. Image | Reshma Mallecha, Pexels In Xataka | The more we know about the evolution of the internet, the closer we come to a conclusion: bots can kill it

Renfe is achieving 96% punctuality in its service. But not in Spain, but in Mecca

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While AVE customers in Spain are very familiar with the wave of service delays, especially during this last summerRenfe boasts in Saudi Arabia of figures that seem from another world: more than 96% punctuality and “anecdotal” cancellations in the high-speed service that operates between Mecca and Medina, according to the company. The truth is that the Haramain High-Speed ​​Railway numbers contrast with what we have here in Spain. The Saudi showcase of Renfe. The Spanish company leads the consortium that manages this pioneering high-speed train in Saudi Arabia, responsible for the complete operation: from driving to ticket sales. Álvaro Fernández Heredia, president of Renfe, presented these data at the Saudi International Rail in Riyadh, where he assured that the project is “one of the most successful in the world.” The figures that Renfe displays outside the home. The Haramain connects Mecca and Medina over 453 kilometers, with stops at Jeddah and the international airport. According to Renfe, since its inauguration in October 2018, the service has transported 29.2 million passengers, with a year-on-year growth of 20%. In the last year, the operator claims to have achieved more than 96% punctuality, measured with a margin of up to five minutes late, and operated 70,000 consecutive services without a single cancellation. The litmus test of Ramadan. Just like show According to its figures, during the March 2025 campaign, the service mobilized 1.35 million pilgrims, 40% more than the previous year. 3,410 trips were made with up to 132 trains running on the same day. The average punctuality reached 98.5% in this case, says Renfe, without recording cancellations. These are figures that are hardly seen in the company’s Spanish reports. The contrast with Spain. Last summer four out of ten high-speed trains They arrived late in Spain. Between June and August, 6,554 long-distance and AVE trains suffered delays of more than 15 minutes, according to pointed out El Mundoaffecting 2.5 million passengers. However, only three out of every hundred were able to claim compensation after tightening reimbursement conditions that Renfe applied in July 2024. Now it takes an hour of delay to obtain 50% of the ticket, when before 15 minutes were enough. Minister Óscar Puente recognized in September that the system will continue to have incidents “for at least two more years.” What’s coming now. Renfe has reaffirmed its commitment to Saudi Arabia and its ambitious Vision 2030 plan, which includes new railway projects. Among them, a high-speed line between Riyadh and Qiddiya, whose tender could be launched in the first half of 2026. Cover image | Tim Adams In Xataka | Renfe has found a scapegoat for its problems on the Madrid-Barcelona line: Talgo and its AVRIL trains

The secret to continuing to accumulate LEGO sets is not to keep them. This rental service helps you with that.

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Any adult LEGO fan have run into a similar problem. It is enormously enjoyable to set up the sets, but once finished comes the drama: where do we place it? The lack of space in modern homes or the impossibility of collecting several sets due to the space they occupy has led to the creation of a business especially aimed at those who do not want to give up building new sets, but do not need to keep them. Brick Borrow rents LEGO sets… which are then returned. How it works. Brick Borrow offers users the possibility of renting iconic sets by paying a fixed fee, always for an unlimited time. The amount of the fee determines what can be rented as follows: Mystery Set (9.99 euros): Brick Borrow chooses which set to send. Only one set per month. Builder (14.99 euros): The customer chooses what they want from the Brick Borrow catalogue. Unlimited loans every month. Only one set at a time. There is an annual version with a small discount. Master (24.99 euros): Like Buider, but with two sets per month. There are dozens of available setsin a catalog that is constantly growing, and as expected, we can find some of the most iconic: Mario Kart, the Shire from ‘The Lord of the Rings’, the Temple of the Golden Idol from Indiana Jones, Snow White’s cabin, the Creeper from ‘Minecraft’, the house from ‘Up!’, the ship from ‘Jaws’, a Concorde, Hogwarts, the Infinity Gauntlet, a bonsai, Sonic’s first level, Darth Vader’s helmet and a long etcetera… The wonderful world of AFOLs. This is a service clearly aimed at adult LEGO fans (or AFOL: Adult Fans Of LEGO), a typology that ranges from rigorous collectors to creative builders who see LEGO as a form of artistic expression, and who often value the building experience as much or more than the result. Rental introduces an interesting dimension for them: it democratizes access to complex or expensive sets that are sometimes inaccessible to a large part of the community. Aspects that a child does not appreciate, such as completism or playing with rare sets, are thus more accessible to this type of adult fans. To ride. It is more than proven therapeutic value of play in adults. But in addition, services like Brick Borrow (there are others, especially in the US: NetBricks, Brick Library, Blockria, Brickdrop, Lend A Brick, Chorley Bricks and many more) allow us to focus on an aspect of LEGO that sometimes goes unnoticed: building rather than enjoying the finished set. The activity of assembling blocks works as a mental escape and relaxation, similar to meditative or creative practices. The concentration on small pieces and the satisfaction of seeing a structure take shape generates a binding pleasure that transcends simple fun. The economics of access. There is a global trendlinked to a market increasingly dominated by subscriptions and temporary access to goods, for people looking for andxexperiences without the burden of storage or constant spending. Brick Borrow is not a unique experiment: we have seen it before on platforms that rent luxury clothing either technology. It implies a more responsible use of the product, promoting the so-called economy of access and reuse, repair, recycling and waste reduction, unlike the traditional linear model of “use and throw away”. The products and materials thus maintain their value for as long as possible, minimizing the environmental impact and promoting sustainable consumption. In Xataka | I worked for eight years in a sex shop. This is how the sector has changed and this is how it has changed me

Anthropic says that Claude Sonnet 4.5 can clone a service like Slack in 30 hours. Reality is more complicated

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Anthropic has launched Claude Sonnet 4.5 ensuring that they put it to work 30 hours in a row to build a Slack replica. During that time, it generated 11,000 lines of code without supervision and only stopped when completing the task. In May, its Opus 4 model managed to operate for seven hours. The company presents it as “the best model in the world for agents, programming and use of computers.” Why is it important. Anthropic, Openai and Google free a battle to dominate Autonomous agents and programming tools. Those who convince will capture a lot of money in business licenses. Scott White, product manager, says that “at the level of a cabinet chief”: coordinates agendas, analyzes data, writes reports … Dianne Penn says he uses it to search for candidates on LinkedIn and generate spreadsheets. Yes, but. The developers tell another more nuanced story. Miguel Ángel Durán, known as @Midudevsummarizes it: “Claude Sonnet 4.5 Refactor my entire project in a Prompt. 20 minutes thinking. 14 new files. 1,500 modified lines. Applied clean architecture. Nothing worked. But how beautiful it was. “ Other developers They report the same: thousands of lines with an impeccable structure, but do not execute. Code that seems professional but collapses when compiling it. Between the lines. Anthropic has not shown the application of Slack working. He has only said that he built it. Nor has it shown that the code is operational. The difference between communicating something and demonstrating it, Underlined by Ed Zitron. The company is indirectly recognizing the problem: Claude Sonnet 4.5 arrives with extra infrastructure to build agents – virtual management, memory management, context management, multiagente support …–. Translation: Even with the most advanced model, developers need extra tools for agents to program reliably. In detail. Penn He explained to The Verge that the improvements surprised the internal team. The model is three times more skilled using computers than the October version. The team spent the last month working with feedback of github and cursor. Canva, Beta-fieldsHe says he helps with “complex long context tasks.” The contrast. There is a huge gap between marketing and technical reality. Anthropic promises an AI that operates 30 hours building complex software. Developers confirm that it generates very well structured but functionally broken code. This pattern is repeated throughout the industry. The models improve generating code that seems professional. They systematically fail generating code that really works without important human intervention. And now what. The question is still unanswered: when will we pass from Which generates beautiful but diffunctional code What generates functional code alone? Anthropic bets that his combination of powerful model and extra infrastructure closes that gap. At the moment we must continue waiting for concrete evidence to arrive, do not give without verifiable code. In Xataka | Openai signs with Samsung and SK Hynix for a potential chips demand of 900,000 wafers per month. It is an absurd figure Outstanding image | Anthropic

When Disney canceled Kimmel for comments about Trump, the greatest victim was another: his streaming service

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Last week was frantic to Jimmy Kimmel: In just a few days, a joke about the Charlie Kirk murder He caused his dismissal, generated protests throughout the country and returned to the program. And, apparently unrelated, Disney raised prices of its streaming platform. Everything was connected in a process that may have cost the company more than she expected. What happened. Although reality bifurcó in multiple ways, summarizing, Late Night’s presenter Jimmy Kimmel was suspended on September 17 by Disney after jokes about the murder of Charlie Kirk in which accused the government of instrumentalizing his death. The dismissal generated immediate criticisms for alleged political censorship under pressure from the Trump administration and the Federal Communications Commission of the United States after the suspension were the pressures of the latter to companies that were waiting for the granting of permits for mergers. Kimmel returned on September 23after they accentuated The protests that accused the government of pressing private entities against political enemies. How much it cost Disney. The Boicot public ads by stars and Influencers They did Bag to Bag to Disneywith a cost of about 5,000 million dollars in stock value. The casualties were estimated around a million, but journalist Marisa Kabas has obtained more precise informationwhich has echoed media such as discussing film or engadget: they became 1.7 million subscribers who canceled their service between September 17 and 23, 436% above the usual cancellation rate. But the thing had to get worse, because Disney was about to make an unexpected ad. A climb. Kabas herself also advanced Monday night to the official announcement: Disney was about to announce an increase in prices of her services of streamingand possible, that could have accelerated the decision of ABC (property of Disney) to return the program to Kimmel. They are ups between two and three dollars for the different Disney+ and Hulu packages, and obviously, it was planned long before the death of Charlie Kirk: the avalanche of cancellations due to the problem with Kimmel was only an addition to those that the company would already foresee when announcing the increases. Too much for a single company, which has rushed to return the presenter as an emergency measure. The question is … why didn’t they delay the announcement of the climbs? Throw forward. There is talk of several possible reasons to, despite the image crisis, continue with the ads, most of the Disney category as a great corporation with hardly any waist to quickly react to these viral phenomena. On the one hand, Disney traditionally announces this type of increase in Octoberwith the beginning of his new fiscal year. This calendar has been respecting for years, it is a rigid program that does not fit for image crisis. On the other hand, it was possibly notified of clients and interested parties, without contemplating postponements. Finally, there is the most important thing: it is a calculated risk, and Disney needs money. Despite the cancellations, the company decided to maintain the increase in the hope of stabilizing income. In addition, he avoided setting a dangerous precedent, to give in external pressures. Disney, Annus horribilis. It is not being a good year for Disney’s finances. Kimmel is only the last disaster (and all the fall remains) of a 2025 that started with a couple of powerful cinematographic failures: ‘Captain America: Brave New World’with lower performance than expected, and ‘Snow White‘, A critical and box office puncture that has even led to rethinking the future of some remakes of real image classics. Neither ‘Thunderbolts‘He has won the expected. And Pixar and Star Wars, the other powerful franchises of the house, go through a popular pothole. Of course, not everything has been disasters: ‘Lilo & Stitch‘It has been one of the box office pumps of the year and a good 2026 is expected, with the new deliveries of’Avatar‘(which arrives in December this year) and’Avengers‘(already for December that comes). Header | Anthony Quintano In Xataka | The streaming economy is completely broken and things will only get worse within the coming years

This is how the Samsung service that repairs your mobile at home works

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The mobile phone has become a Extension of our daily life. Each person uses it in their own way, but in all cases it concentrates key functions: from WhatsApp or Telegram to social networks, online banking or even the work tool of many professionals and content creators. We rarely stop to reflect on the importance of this device, nor is it necessary to do so. Technology is there to be useful and we take it for granted while everything works. The problem comes when it stops doing it: a serious breakdown is enough to alter that perfect gear and force us to spend time, money and effort to find a solution. In that context, home repairs have gained ground, a service that responds to two growing needs: Avoid displacements and minimize time without mobile. In big cities they are already common, but now Samsung wants to go one step further with his own proposal. Is called Galaxy Premium repair And I have seen how it works. Galaxy Premium repair: When the workshop comes to your door The service is designed for users of the company’s most advanced models. It offers several advantages: the flexibility of schedule repair, the use of original parts and the option of receiving a replacement phone so as not to be incommunicado during the process. Compatible models are: For now, Galaxy Premium repair andStá Available in Madrid (Postal codes 280xx), Alcobendas (28100, 28108, 28109) and San Sebastián de los Reyes (28701, 28702, 28703). To request it, just contact Samsung Electronics Iberia customer serviceeither by chat on the official website or by phone (91 175 00 15). Galaxy Premium Repair coverage zone They will ask for details of the fault and agree on the appointment. The indicated day we can continue in real time by WhatsApp the location of the van and the exact hour of arrival. Thus samsung money earns: the secret is on the iPhone The Galaxy Premium electric van repair In my case, the appointment was a Friday at 10:00. The electric vehicle arrived on time and, inside, it looked like a Authentic portable workshopl. That is the key: official repairs, but at the door of your house. Inside, the repair laboratory vehicle First the technician reviews the device, prepares it for intervention (maintenance mode, SIM withdrawal, etc.) and, if we want, give us a temporary terminal. The repair takes an average of an hour and a half, according to Samsung, which ensures that they perform “all kinds of repairs both inside and out of warranty.” Specialized equipment for screens repair At the end of the repair, the technician Returns the device in a black case With the Samsung Customer Service logo blank. It is a bag with cord closure at the top, simple but with a careful finish, which brings an extra presentation to the service. The technician repairing a mobile in Samsung’s vehicle The displacement of the van has a cost of 100 euros. However, customers of the Z range do not pay anything and those of the S range with guarantee enjoy a 90% discount. In out -of warranty repairs, a previous budget is issued that, in case of acceptance, is discounted from the final amount. Samsung’s final detail when delivering the repaired mobile The strategic side behind the initiative During the demonstration I talked with Alberto Luengodirector of Customer Service at Samsung Electronics Iberia, to know firsthand how this idea arose: We already had experience in our range of televisions (…) That was what made us think of extending it to the mobile range mobiles, so that a customer who invests on the phone can assess the additional services he obtains when buying a device of that level. Alberto Luengo, director of Customer Service at Samsung Electronics Iberia One of the points that most caught the attention was precisely the type of vehicle chosen to carry out repairs. Asked about it, Luengo explained: The first was the van; We were very clear that it should be electric to access any point in Madrid (…) is crucial, from the point of view of human resources, that the technician’s work space complies with all occupational safety and health regulations so that it works at ease and sits as if it were in a normal laboratory. This helps the reliability of the repair to be equally high. The new Samsung service does not intend to replace the repair centers, but add an alternative designed for those who value speed and comfort. It is a movement that expands the possibilities within the post of the brand, where The usual routes also are still available: Go to a center, ask for home collection or use the delivery points. Images | Xataka In Xataka | Nothing is the most fascinating mobile phone mark for years for a very simple reason: it does not sell mobile phones

Protect Trump is a headache, so the secret service has bought a armored golf car: the Golf Force One

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That Donald Trump likes golf is not a secret. It spends many hours in some of the fields that its organization continues to manage and, in fact, this sport was A throwing weapon in one of the presidential debates against Biden. It is not uncommon to see the current president driving his golf car, but recently he has seen him with something … strange: a golf car that It looks like the Batmobo And that he has already been nicknamed as ‘golf force one’ in allusion to the imposing Air Force One, the presidential plane. And, contrary to what we can think of first, it is not an eccentricity. The ‘Golf Force One’. A few days ago you could see a curious stamp in the Trump Turnberry field in Scotland, owned by … Trump. The tycoon was about to throw some holes with his son Eric when an army of the typical golf cars was seen accompanying another much more peculiar. It is the one you can see in the following image and that the press soon called ‘Golf Force One’. The minibesty that accompanied Trump In the field a security team formed by controllers for all who wanted to access, as well as different snipers stationed in strategic sites was deployed. Trump was in a conventional car, but this vehicle was followed closely that, as different police sources, affirmed the environment The TelegraphIt was a armored golf buggy. The minibesty. Part of the president of a country is the armored car. In the displacements, the authorities use them as a security component, and if you are Putin, Kim Yong Un (Apart from the car, has a armored train) or the president of the United States, it is evident that you need a armored car. The beast is the presidential armored cara mole that has all types of shields, but also active defensive systems that seem taken from a spy tape. And, obviously, comparisons with Buggy have recently seen there. The vehicle has been identified as a Polaris Ranger xa UTV (‘Utility Task Vehicle’, for its acronym in English), which is basically a robust buggy designed to transport loads on difficult terrain, with traction that is usually 4×4 and with safety systems such as antivuelco cages. Now, this ‘Golf Force One’ is not a Ranger X as it comes out of the factory, but one modified with equipment that is kept secret, but that includes a closed cabin and, at least on the front, a armored windshield. There are no more details, although a White House spokesman confirmed The War Zone that it is a new addition to the presidential fleet of special vehicles. Priorities. Polaris Ranger are not new in US authorities. The base version is sold for $ 20,000 (although Trump’s must cost a lot, much more due to that armor pack) and have been seen in border patrol tasks. Returning to the golf course, he saw the president driving his ‘cart’, but the ‘Golf Force One’ followed him closely. And it is something that is not only logical, but also necessary. In the golf courses there is a very strict regulation on vehicles that can circulate on the grass, since too much weight can ruin it. A armored glass is not particularly light, but a reinforced UTV is still weighing less than the beast and its nine tons. Follow it closely while Trump moves in his conventional car makes sense for a rapid extraction maneuver for any danger, and it is a safety measure more in an environment than It is a headache For your entourage of bodyguards. Polaris models to patrol the border It makes … meaning. A golf course, however private it is, is a huge open space, turning the players into very simple whites. In July 2024, the attempted murder during a rally held in Pennsylvania He went down in history For the powerful photographs that were captured and what resonated worldwide, but although it did not make so much noise, in September of that same year there was a second attempt. While the future president played at the Trump International Golf Club in Florida, another of his fields, an agent of the Secret service He saw something suspicious near the fence of one of the holes: a overshadowed face and the barrel of a rifle. The alleged shooter was caught And he is in prison waiting for trial, evidencing what we comment: a golf course makes you an easy target … and a armored buggy can be a good way to protect the president. In the end, beyond that it is a vehicle with all the meaning, Trump’s picture driving his car while the ‘golf Force One’ and a retahla of conventional buggys follow it is … curious. Images | Polaris, Macgyver Solutions In Xataka | Everything that wanted to be the Tesla Cybertruck without success is the impressive Lamborghini Rezvani Knight

He put him to take the phone in customer service

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Bill Gates has said On numerous occasions (The last one in a recent interview) to their children who should not have Inherit your enormous fortuneand that they should be able to generate their own income. However, what a father could never deny his little daughter (not even Bill Gates) is to help her with her knowledge about technology. For that reason, and in the purest style of Robert De Niro in ‘The fellow‘, the millionaire has returned from his philanthropic retirement To work next to his daughter. A surprising turn in your career. Bill Gates, founder of one of the world’s largest technology companies and one of the most influential figures in technology, announced through of your LinkedIn profile His return (for a day) to the world of startups. However, he was not going to return as an investor or manager, but as a member of the customer service team of Phiathe New Technology Company of his youngest daughter, Phoebe Gates. As Gates himself told in his publication: “I have returned to the world of startups. When your daughter asks you if you would be willing to work in a customer service shift in your startup, the only correct answer is yes.” It will not be inheritance, but it has a good teacher. Phoebe Gates has associated with his Stanford Sophia Kianni partner to develop Phia, a price comparator that uses artificial intelligence to find the best offers in fashion products and new and second -hand accessories in more than 40,000 online stores. According to The published by the economic environment BenzingaPhia has been possible thanks to obtaining an initial investment of $ 250,000 from one of his Stanford teachers, highlighting the self -sufficiency of its founders. According to Fortuneneither Bill Gates nor Melinda French Gates have invested directly in the company, aspect underlines the will of the Gates family to promote the autonomy and professional growth of their children. The support of the millionaire as a startup consultant of his daughter goes beyond the familiar, calling attention to the potential of the new project. The idea is useful and fashionable, but it certainly deserved a prominent place and, without a doubt, with this “star collaboration”, Bill Gates has provided the visibility that any new company needs to start billing. Listen to users. With this initiative, Gates has not only promoted his younger daughter’s company, he has also sent a valuable message to all entrepreneurs about the importance of be close to users of its products. “I have learned throughout the years that the best way to understand how something works, or where it breaks, is to go directly to the people who use it,” Gates shared after his day in Phia customer service. Gates insisted that “the best way to understand how something works, or where it breaks, is to go directly to the people who use it,” therefore, customer service is a strategic place to know what works and what not in a service. It doesn’t matter if it is a price comparator with just a couple of months of life or a technological giant. “I hope not to break anything,” Microsoft’s founder apostilled. The infiltrated boss. While it is not usual to find great managers and founders to go down to the day -to -day trench in treatment with the client, the case of Gates is not unique. Dara Khosrowshahi, CEO of Uber, puts the distributor helmet from time to time and delivers himself Some of the food orders made from its Uber Eats platform. It is even likely to Camouflara as a driver from any of their cars to take a client to the airport to check in the first person the working conditions of their employees. According to Gates in its publication De LinkedIn, the experience of helping and advising his daughter in his startup has been very positive. “It has been inspiring to see them face a huge challenge, rethink the way we buy, knowing the users where they are.” In Xataka | Bill Gates has a fortune of 107,000 million dollars and a collection of cheap watches: all Casio Image | Phia

A town in Toledo has tired of the squatters. So you are offering a new service to your neighbors to put them

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Escalona is A town of Castilla-La Mancha that does not usually monopolize holders beyond the regional press. For a while, however, it is usual to find news that relate it to the illegal occupation of houses. And not because there is a serious problem (which It has been). No. The reason is that City Council has undertaken A real crusade Against the Okupas, which has led him to activate a Municipal Planopen a special office, upload homes and, now, offer a Free service to the neighbors to expedite the evictions during The first 48 hours. At the moment it seems that it is not doing badly: the City Council presumes that illegal occupations have fallen more than 60%. Escalona at war. In Escalonaa municipality in the province of Toledo de 3,800 neighborsthey have declared him The war to the illegal occupation of housing. And with forcefulness. Both in fact that in 2023 (just one year after activating its ‘antiokupa plan’) the Consistory calculated that the problem had already been reduced 75% In the municipality and the number of crimes, 70%had also collapsed. Since then the Consistory has not stopped and recently insisted in the legal facilities which offers to evict homes. “There are no excuses”. The Escalona Crusade is not new. In fact, at least March 2021 can be traced, when the mayor Álvaro Gutiérrez(PSOE) sent A letter to the neighbors presenting the municipal plan against the illegal housing occupation. Your goal? Facing what, in the councilor’s opinion, is the “most difficult” challenge that faces the municipality: the squatters. “We cannot and do not want to look the other way. There are no excuses for illegal occupation,” starts. “Everyone has the right to housing, yes; but they must access it through legal instruments and social policies without harming the rights of others.” And what do you think? The plan It soon in entering into force and basically rests on three legs. The main one is the creation of a “illegal anti-exploits” municipal office, an department dedicated to offering free legal advice to the housing owners of the town, regardless of whether or not they are registered there. Its objective: to expedite the procedures and that the owners of affected houses act rapidly during the First 48 hours of occupation, which can speed considerably The eviction. With that purpose, the City Council of Escalona has created a “at risk” housing census and promotes the signing of agreements with both individuals and banks that have empty houses in the municipality. Thanks to them, the owners delegate their legal representation in the Consistory so that it can immediately denounce an illegal occupation in court. The objective is the same: shorten times and take advantage of the first 48 hours of the occupation to, In the words of the Consistorylook for the “express eviction.” Disused house, house upholstered. The second leg of the ‘Antiokupas Plan’ consists of an ordinance that forces to upholler or install special doors and windows in those homes that remain permanently empty. The measure, Gutiérrez clarified In his letter, he addresses mainly to the financial entities that have empty houses and without tenants in portfolio. “If they do not proceed in the stipulated time, the appropriate judicial file will begin so that the City Council can be carried out with the relevant judicial authorization,” The mayor warnsthat also warns of fines and sanctions for those who do not comply. And is it done? That seems. The City Council estimates that only in March 2022, with the newly activated antiokupa plan, the doors and windows of 40 homes distributed by neighborhoods and urbanizations of the town. And his intention was to continue doing it, blocking another 10 short -term buildings. In his Balance of 2023 He already spoke of more than fifty houses with the windows and doors closed to lime and song to keep the squatters away, a work that at least in some cases is done with local resources. Tightening via taxes. To prevent empty homes in the hands of banks, the ‘Antiokupa Plan’ also contemplates the creation of a tax designed for financial entities with buildings at risk. Its logic is very simple: if the owner (bank, vulture fund, etc.) refuses to install enclosures or upholster the house and neither does it allocate to social rental faces a special rate. “The first leg is to discourage the policy of fallen arms by financial entities to this serious problem with economic incentives,” The letter points out. In informing the building of buildings, the City Council in fact recalls that this is its last option. “We must remember that 100% of these homes come from financial entities, investment funds or vulture funds and that have been urged to rent to vulnerable families. The upholstered is the last resort to avoid its use for illicit purposes,” They claim from the Toledo municipality. City Hall … And something else. The third leg of the Plan relies on organizations and entities that go beyond the Consistory itself, such as the Civil Guard, the use of private security to “reinforce special operations against crime” in high season or expand the local police body with new places. And they are not the only resources of the City Council. Your plan He talks about agreements with “supply entities” to “expedite the supply cuts of illegal hooks of occupied homes.” Notarial powers. In May the local government made it easier for the owners of houses occupied to resort to justice by informing of a new municipal service, a free mediation so that any affected owner can benefit from the last legal news and empty your home in 48 hours. “The City Council offers all the owners of occupied homes assume the judicial and notarial costs if the notarial power is granted to submit the demand in the courts and thus expedite the eviction,” Inform The Consistory. “This new measure joins the plan against illegal occupations thanks to which, according to the information of the Civil Guard, … Read more

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