If the question is what differentiates Samsung from its competition, Charlie Bae, Samsung’s product director, is clear: ecosystem
The television market is more contested than ever and traditional brands they no longer monopolize sales like they used to. As happens in other areas such as the automotive or smartphones, Chinese manufacturers They have stopped competing only on price and now they also do it in benefits. Hisense reached the second place worldwide in the premium segment with a share of 24% in the third quarter of 2024. TCL, for his partsurpassed Samsung in the television segment of 80 inches or more during that same period: it maintained a share of 23% compared to Samsung’s 19%. Both Chinese brands arrived at CES 2026 presenting their own technologies based on the evolution of its MiniLED panels:Hisense with your RGB MiniLED evo capable of exceeding 110% of the BT.2020 standard, and TCL with its SQD MiniLED as an alternative to OLED. The war is no longer about inches or prices. Now the dispute it’s in the quality. In this context of reconfiguration in the mid- and high-end market, we have had the opportunity to speak with Charlie Baeresponsible for Samsung’s television division in Europe. From volume to value: Samsung’s new scenario When asked about Samsung’s two decades of leadership in the global TV market, Bae doesn’t resort to triumphalism. Aware of the change that is occurring in the market, his reading is more nuanced, almost concerned about what is coming. “The market is transforming: it is going from being driven by volume to being driven by value,” he explains. “Due to the current economic situation, people are more conscious of what they spend. During COVID they spent a lot on changing their televisions, but now, when they consider renewing their TV, they are more cautious and think about the practical side.” That consumer caution is, in Bae’s opinion, both a challenge and an opportunity. A buyer who thinks twice is not necessarily a lost buyer; He is a buyer who can be convinced with solid arguments. And Samsung wants to be the brand that gives it to them. One of Bae’s most compelling arguments in his defense against Chinese rivals is not technological, but mathematical. According to the Samsung manager, a cheap television lasts on average between three and five years. A Samsung television, he tells us, lasts more than seven or eight years on average. “Think about it like this: if your TV lasts three or four years, you can only watch one World Cup. With Samsung, you can watch two.” Added to this is the commitment of seven years of system updates operational. “Even if you bought your TV last year, you’ll still be able to use the new AI features we launch. We want people to buy with the peace of mind that their TV is a long-term investment,” says Bae. Samsung’s response to competitive pressure with Chinese brands has a key piece: artificial intelligence. “15 years ago we introduced the Smart TV and no one imagined that it would become the standard. Today no one conceives of a television without applications, without being able to watch what they want when they want. That change led us to AI. Without a doubt the era of ‘AI TV’ will continue to develop over the next five years,” he concludes. However, Bae is careful to separate the hype widespread surrounding this technology of the actual content. “Previously, AI focused on optimizing the image and sound quality of the television,” he admits. “But now it’s visible and you can ask the TV questions about recommendations, travel plans, anything. The TV is something you can talk to, not just something you watch.” According to the manager, what differentiates Samsung products is that they apply this technology in a way that is useful to users, using as an example the Football Mode with AI included in their televisions, which allows something hitherto unthinkable: silencing the noise of the stands in a football match, without turning off the sound of the commentators. “If you’re watching the game at night and don’t want to turn up the volume, you can simply mute the stands and still hear the commentary clearly,” explains Bae. Beyond AI: OLED, MiniLED and MicroRGB In addition to the revolution in sales, television display technologies have stepped on the accelerator with the democratization of MiniLED panels for mid-range televisions, the gloss enhancement and color volume What QD-OLEDs offer or the new generation of MicroRGB screens. In this sense, Bae rejects the idea of a screen technology that monopolizes the entire television market. “Technology continues to evolve, and I do not think that a single one is going to dominate the market. We do not focus on a single technology; we work on all of them in parallel, because each one responds to different user needs,” says Samsung’s product director. Samsung, its manager assures, works on all fronts: from the transparent Micro LED exhibited at CES to the 130 inch Micro RGBpassing through the high-brightness OLED. But also in formats that no one expected. In fact, Bae not only assures that Samsung will continue developing its catalog to offer different screen technologies, it is also committed to the flexibility of screen sizes and formats. All this in a context of televisions with increasingly larger diagonals, and living rooms with increasingly less square meters. “There are consumers who prefer small screens. We have The Movingstylea 27-inch touch screen that you can move around the house. In Europe, the number of single-person households is growing and homes are getting smaller, so you may be interested in a small, portable screen, not one with many inches,” insists the executive. In addition to the new panel technologies that are arriving in the brands’ catalogues, Samsung also highlights the arrival of other innovations that contribute to improving the visual experience, such as Glare Free technology, the anti-reflective system developed by Samsung that eliminates reflections and glare from windows and lights on the television screen. “Spain is a country with a lot of sun, so if you are … Read more