spam

The Government remains committed to ending telephone SPAM and is now targeting electricity companies. It’s still a shot in the air

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The Spanish Government’s crusade against SPAM calls continues. At the beginning of the week, the Ministry for the Ecological Transition and the Demographic Challenge approved the new General Regulations supply, marketing and aggregation of electrical energy. The main purpose of this is, according to the Government, to protect consumers through new measures. And one of them collides head-on with a recurring practice of marketers: SPAM calls. The measure. After the entry into force of the new regulation, telephone calls to advertise or contract services are prohibited, as long as “they have not been expressly requested by the consumer in advance or they are the one who calls the company.” It will not have immediate effect, companies will have four months to adapt to the regulations, under penalty of fines of between 600,000 and 6,000,000 euros if they fail to comply, according to the Law 24/2013, of the Electrical Sector. There is more. In addition to the prohibition of calls without express consent, the Royal Decree establishes the obligation to provide a completely free customer service number, as well as a maximum period of 15 days to respond to user claims and complaints. It is also prohibited to cut power to electro-dependent consumers on holidays and eves. Very nice, but. Although the Government has been trying to tackle the SPAM problem for more than a year, the reality is very different. According to the OCU, 99% of Spaniards (me among them, this week) continue to receive unwanted calls. Some companies continue to take advantage prior consent to send advertising communications, and others are providing their call centers with telephone numbers outside the traditional prefixes to continue with their practice, despite the fact that the law penalizes it. An endless war. The war against SPAM does not only affect Image | Xataka In Xataka | If you are tired of receiving spam calls every day, good news: MasOrange is tired too

Telephone spam is so desperate in Spain that the Government has had to pass another law to put an end to it

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If there is something that all of Spain agrees on, it is that we must put an end to spam calls, the problem is that at the moment it is not being an easy task. Have call filters that identify them, we can report If they call us without permission and there is even laws to end thembut they keep calling us. Now the Government is back on track with the new Law on Customer Service Services. Another law. It was approved in Congress last month and is waiting to go through the Senate for final approval. It is the first state law to regulate customer service and places special emphasis on abusive practices such as automatic renewals without consent and commercial calls. It is striking that it is already the second law that includes measures against this practice (first was the General Telecommunications Law), which shows that the problem continues despite previous measures. Against spam. The Government banned commercial calls without permission in 2023the problem is that most contracts include a clause called “prior consent”, so the prohibition is of little use. More recently They have banned spam calls from mobile numbers and now the new law includes new measures. Companies will be required to use specific prefixes that distinguish commercial and customer service calls. Operators must block commercial calls that do not use such codes. To discourage companies, contracts closed through non-consensual commercial calls will be declared void. Doubts. The new measures pose more obstacles for companies that bombard us with calls, but we have already seen that the law is made, the trap is made. The obligation to implement specific codes sounds much more effective than other previous measures, but the reality is that we have been talking about the end of spam calls for years and they still continue to call us, so the doubts are there. Furthermore, we still have the problem of telephone scams that escape the regulations. Fake reviews. The fight against spam calls is only one part of the new law. The text also includes fake reviews for the first time, a problem we have been talking about for years. The law sets a limit of 30 days to be able to post a review and prohibits buying and selling reviewsalthough it does not specify how it will fight against this practice. Other measures. The law also includes other obligations for companies that provide customer service: Companies must report the total price of the service from the beginning, including management costs that may make the product more expensive, as often occurs in ticket sales. Customer service numbers cannot be premium rate numbers. They must guarantee that 95% of calls are answered in less than 3 minutes. Customers may request to speak to an operator at any time during the call. The period for addressing claims is reduced to 15 days. If the claim is for an improper charge, the period is reduced to five days. Companies with more than 250 employees that have a turnover of more than 50 million euros must guarantee service in the co-official language of the territory in which they operate. When a contract is automatically renewed, companies must inform 15 days in advance and facilitate cancellation of the service. Image | Pexelsedited In Xataka | If you are tired of receiving spam calls every day, good news: MasOrange is tired too

We have been fed up with spam calls for years and operators are finally going to do something: MasOrange will be the first

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We have talked about countless methods to try to deal with incessant spam calls; tricks to identify themas record them to be able to report… Operating systems have protections such as Google call filter and even The Government has promoted regulations to finish them off. It is striking that, given this panorama, we have not seen initiatives promoted by the operators themselves until now. MasOrange lays the first stone Image: MasOrange The operator has been the first to launch a tool to protect your customers from spam calls and fraudulent, it is a call filter that works directly on your network. To do this, MasOrange has teamed up with Hiya, a company specialized in caller identification using AI. The function It’s called ‘Visible Call’ and what it does is identify incoming calls suspected of fraud or spam. Through a notice on the screen, customers can decide whether to pick up or not. The functionality is free and will be activated on all terminals that have the function VoLTE. MasOrange’s proposal is very similar to other call filters such as Truecaller or the one that is integrated into the Android Phone app. The difference here is that it works directly on the network, so it will not be necessary to install any app. The first proposal to a problem that comes from afar The problem of spam calls is not something that started the day before yesterday; We have been suffering from them for years and it is not only about annoying business callsin recent years Telephone frauds have skyrocketed. The situation was such that we should have taken action on the matter much earlier. The operators They started blocking fraudulent calls and SMS this yearbut it was not on his own initiative, but as a consequence of the package of measures promoted by the Governmentwhich includes blocking calls from international origin and prohibition on making commercial calls using mobile numbers. According to an OCU survey from June of this year, 92% of respondents claimed to receive spam calls. This was before the new regulations came into force, but currently things are not looking much better. According to Facuaas of October of this year 4 out of 10 consumers continue to receive commercial calls. MasOrange brings its first proposal to a problem that, despite the obstacles, continues to find cracks through which to sneak through. Now the rest of the operators need to follow in their footsteps. Image | Pexelsedited In Xataka | Apple introduced the SPAM call filter as the star feature of iOS 26. It took me a week to deactivate it

with massive ‘spam’ and 2,000 euros in salary

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In the middle of 2025 the postal mail (Correos knows it well) is not usually news. However, in Belgium there are about 150,000 letterswith their corresponding envelopes, addresses and letterheads, which are giving a lot to talk. Logical if you take into account that the one who sends them is the Ministry of Defense and their recipients are thousands of 17-year-old Belgians whom the Government wants to encourage to join the army or, at least, to try a one-year voluntary ‘military’. In exchange he offers them a net salary of 2,000 euros per month. What has happened? That in Belgium, 17-year-olds have begun to receive a very special letter this week, an invitation from the Ministry of Defense in which they are encouraged to join the army and try a 12-month voluntary military service. It is not a surprise because the letter is the result of a public agreement adopted months agowhen the House of Representatives agreed to “raise awareness” among the country’s youth via postal mail, but still sent the envelopes has generated expectation. The person in charge of announcing it (via X) has been the Minister of Defense himself, Theo Franckenof New Flemish Alliancea nationalist and conservative formation. “Yesterday, 149,000 letters were sent. All 17-year-olds in the country are encouraged to join the armed forces in general and to go on voluntary military service for one year in particular. Let’s go!”, the leader tweeted on Saturday along with several photos in which the envelopes are seen stacked on tables, boxes and inside a bucket. Click on the image to go to the tweet. Are more details known? Yes. Some. For example, the recruits selected for this first voluntary ‘military’ will be eligible for a net salary of 2,000 euros monthly. It is also known that, although letters are being sent now, registration will not open until January 2026. Before then, the Ministry will hold online and in-person information sessions in the different provinces of the country. However, the new military will take a few more months to start. It won’t do it in principle until september. Another interesting fact is that 500 volunteer recruits will be accepted from the outset. between 18 and 25 yearsa figure that should be reached without problems if one takes into account that only a few months ago the Ministry of Defense acknowledged that it expects to receive some 3,500 applications for the first cam. Do you only want 500 recruits? Yes. And no. That will be the starting point, but the goal is to expand it little by little. After the first batch of 500 volunteers, the idea is that the number of places will be expanded to 1,000 in 2027 and continue to strengthen with a view to reach 7,000. Once the military begins, recruits will participate in a ten-week basic military training phase, which will be followed by another more specific stage. The purpose? That the new soldiers end up accessing the different branches of the army and are in charge of maintenance work. surveillance and support. What does Belgium want? Strengthen (and rejuvenate) your army. “It is about opening the mind to the military, about telling young people that defense is an option, even an opportunity. The objective is also to make young people aware that the world has changed and that there is a threat that weighs on our country. It is a social project,” explained Francken recently Le Soir. The truth is that to meet its objectives the Government needs to increase the pace of recruitment. As remember The Countryciting the Belgian press, today Defense enlists about 2,800 soldiers a year. The figure serves to maintain its volume of 24,600 troops (thousands of reservists are added to them), but it seems difficult to allow it to reach the tens of thousands of troops that it wants to add in the medium term. Belgian News Agency points out that in a decade officials intend to expand the Defense workforce to 34,500 soldiers12,800 reservists and 8,500 civilians. Does context matter? Yes. And quite a bit. Data from the Macrotrends platform show a considerable drop in the number of Belgian military personnel over the last 30 years, a decline especially acute in the early 1990s, just when Belgium decided to abolish compulsory military service. At that time the geopolitical scenario was marked by the end of the Cold War and the dissolution of the Soviet Union, today it is marked by the war in Ukraine, the break with Putin’s Russia, the threats of Donald Trump to leave NATO and an increase in military investment. In fact in spring The Belgian Government decided to increase its defense spending to reach NATO’s goal of dedicating 2% of GDP to the sector. Today the alliance is already looking beyond, to a mobilization of 5%. Is it a unique case? No. And perhaps that is the most revealing. That Belgium has decided to opt for a mandatory military service is part of a more global attempt to strengthen armies in the West. Not long ago there was another nation that moved in a similar direction: Germany. His Government has moved to recover military service, suspended in 2011, with a voluntary recruitment system. The possibility of a “recruitment lottery”. Neither Belgium nor Germany they are alone. In recent years, especially after the Russian annexation of Crimea, a good number of countries They have strengthened their recruitment systems or (at least) opened the debate on recovering their military: from Lithuania, Latvia and Romania to the Netherlands, Sweden, Norway or Denmark. Spain discard recover compulsory service (abolished in 2001), although there are other formats, such as military camps, which are arousing interest. Is there debate? Yes, the topic raises debate. And Belgium once again provides a good example. There the military has been received with criticismespecially from youth organizations that fear that “the promise of a high salary can exploit the precarious situation of young people and make militaristic discourse socially acceptable for a generation in … Read more

They seemed like useful tools for WhatsApp Web, but they were part of a large spam campaign

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When it comes to using third-party applications and software that interact with WhatsApp, you have to be especially careful, since you never know what may lie in store for you. In this sense, a massive spam campaign has used 131 fraudulent extensions of Chrome to automate mass sending on WhatsApp Web, affecting more than 20,000 users. Researchers at cybersecurity firm Socket have reported of the operation, which has remained active for at least nine months. what has happened. According to the investigationthe extensions were presented as CRM or contact management tools for WhatsApp, promising to increase sales and improve productivity. Names like YouSeller, Botflow or ZapVende hid their true function: injecting code directly into WhatsApp Web to send massive messages without the user’s permission, bypassing the platform’s anti-spam systems. The spam business model. According to Socket, all extensions They shared the same code base and they came from a single Brazilian company, DBX Tecnologia, which sold a white label reseller program. Researchers say that affiliates paid about 2,000 euros in advance to rename the extension with their own logo and name, promising recurring income of between 5,000 and 15,000 euros. “The goal is to keep massive campaigns running while evading anti-spam systems,” explains security researcher Kirill Boychenko. How the fraud worked. The extensions used sophisticated techniques to manipulate WhatsApp Web. They ran alongside legitimate WhatsApp scripts, using internal functions to automate message sending. Users could configure send intervals, pauses, and batch sizes specifically designed to circumvent detection algorithms. According to the researcher, DBX Tecnologia even published tutorials on YouTube explaining how to adjust these parameters to prevent WhatsApp from blocking accounts. Why is it dangerous. Although these extensions are not considered malware classic, they also represent a significant risk. When an extension injects code into web applications like WhatsApp, it can read your messages, monitor your actions, and send automated content using your account. The extensions had full access to the page WhatsApp Webpotentially allowing them to access private conversations and personal data. What to do now. According to firm, Google has already removed the extensions from its store, although they were available for more than nine months, accumulating tens of thousands of downloads. If you have installed any extension related to WhatsApp or message automation and it appears in the list of extensions provided by the research, you must delete it immediately. To do this, access ‘chrome://extensions‘ in your browser, review the entire list and uninstall any suspicious or unrecognized tools. Above all, pay attention to extensions that request permissions to access all websites or modify page data. Just because it’s in the store doesn’t mean it’s safe.. Socket recommends Regularly review installed extensions, reject those that ask for excessive permissions, and be wary of tools that promise to “boost” popular services. The presence of an extension in the Chrome Web Store does not guarantee security, as well as in the rest of the extension and application stores. Cover image | AI-generated with Gemini In Xataka | It’s a matter of time before WhatsApp ends up filling your phone’s memory, unless you do these three things

How it works, inconveniences and how to activate it to combat spam calls

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Let’s explain What is the call filter works of iOS 26with which you are going to have one more measure to protect yourself from stolen or telephone spam. These types of calls are a growing problem against which He is legislatingwith measures such as Force Use certain prefixes. However, none of these measures seems to be working, and the process of record and report spam calls It is a bit long, so many prefer or bother. Apple’s new method is not perfect, We will tell you some inconveniencesbut it is an extra layer of protection. How the new iOS filter works The new call filter of iOS 26 is specifically thought for the robollala. They are those calls that no human makes you, just a answering machine who sends you a message and then hangs, or even for the telephone advertising made by humans. What this filter does is that Siri acts as your answering machine. When it calls you an unknown number, instead of picking up the phone, Siri will ask you to say the name and reason for the call. And when the other person responds, then the call will arrive and you can read who he is and what he wants to decide whether you are interested in taking the call or not. This filter It will be activated with all the numbers you do not have on your agenda. Come on, if you call you a relative or friend whose number you have saved, the phone will usually sound, but if not, the protection with the answering machine of Siri will be applied. Another thing that is important is that The call will not sound to you from the beginning. First it will be Siri who answered asking the reason for the call, and only when the other person answers the call will come to you. This has inconvenience Apple’s idea is good, but it has a great inconvenience: if you call you a legitimate person I might think that the telephone bot is youand then you could lose an important call from someone you don’t have on the agenda. For example, it can be The call of a deliveryman That brings you the package of an online purchase. He thinks he calls you to tell you if he can happen, and instead of answering a person, Siri answers. The normal thing is that I hang thinking that your number has bad. In these cases, his call will never come to you, you will not even know what they have called you, because initially it does not sound. This can also happen with calls from the public administration, or simply with someone you know but whose number you do not have on your telephone agenda. How to activate this call filter To activate this call filter you must have an updated phone to iOS 26. Once you have it, enter the settings, and go to the section Apps. Here inside, click on the application Phone To enter your configuration. Once in the APP configuration options Phonego down to the section of Call filteringwhere can you Activate the option Request call To activate the filter. Cover image | Chatgpt In Xataka Basics | Customize your iPhone with iOS 26: How to take advantage of the new icon design and lock screen

We thought that the law against the so -called spam had not served at all. But we already have the first fine of 5,000 euros

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Facing telephone spam is complicated, it seems even impossible. Nor the Robinson list nor the Call filters They manage to eradicate them completely. In 2023 we thought we were close to the arrival of The antispam lawbut hopes were diluted today We continue to receive commercial calls. It has taken two years, but something could happen: already They have fined the first company to make unwanted calls. The case. It happened in July 2023, only one month after the law entered into force. The Digital Marketing company Adverbis Spain SL made a call to an individual, who was also registered in the Robinson list. So far as normal, except that this person decided to report him to the Spanish Agency for Data Protection that, two years later, has sanctioned the company with 5,000 euros. Notice a spammers. Although we have talked about Other telephone spam finesthis is the first that applies after the entry into force of the new law. For two years the feeling that the law had not served at all was installed among users and it seems that spammers also, since Calls increased shortly after. It has taken a long time, but this fine feels an important precedent and could be the change we had waiting. The law. The known as antispam law establishes that companies cannot make commercial calls without prior consent And it establishes fines that could reach two million euros, depending on the size of the company that commits the infraction. In the case of Adverbis Spain, it is a small company, so the fine is much lower, but if the offender is a larger operator can find a sanction of many more figures. How to report. We have already seen that, although they take, denounce the AEPD works. Yes too You receive commercial calls and want to reporton your website you have a section called “Receipt advertising phone calls” Where can you do it. You have to take screenshots in which the phone is seen from which they call us and record the call as proof. Image | Mikhail Nilov, Pexels In Xataka | Spam calls are a problem for everyone and Apple knows. Its solution with iOS 26 has been stopping braking

WhatsApp will allow companies to call you directly. The question is whether it will become another spam nest

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WhatsApp has announced An important update for its business platform that will allow large companies to make direct voice calls to users. The novelty also includes video calls and business voice messages, all enhanced by artificial intelligence in order to automate commercial interactions. What includes the update. Companies that use the WhatsApp Business platform can both receive customer calls and perform them directly in the future. This function adds to video calling capabilities, useful for telesalud consultations, and to send voice messages. Meta is also expanding its business functions, which include personalized recommendations of products and automated customer monitoring through Chat. Why is it relevant. WhatsApp Business already has more than 200 million monthly users and has become an important source of goal income. The company generates money through its click ads to WhatsApp and charges merchants for messaging functions. This expansion towards direct calls seeks to make WhatsApp a more complete business communication channel, especially in markets such as Brazil and India where it is already very popular for customer service. However, it also raises doubts in terms of safety and privacy for the user. We must also bear in mind that, over the last years, WhatsApp has become A very attractive focus on cybercriminals in order to cheat their victims with increasingly sophisticated techniques of Phishing. Of course, it is convenient to be cautious in a context in which the scams proliferate more than ever through the messaging app and in Spain, with traditional calls, where The Robinson list Try to limit unplayed commercial calls, it offers disparate results. Although goal seems to have everything under control over this new function. What does goal say about it. The company ensures that companies can only call users who have previously requested to be contacted and will work with certified partners for the deployment of these functionalities. Meta is also integrating WhatsApp, Facebook and Instagram marketing tools on a single platform, which will allow companies to manage their campaigns centrally and optimize their advertising budgets. And now what. Although the function seeks to facilitate customer service and automate the answers Through the (Something that does not usually like the user), the success of this functionality will depend largely on how target implements the controls to avoid abuse. If the verification of companies is rigorous and the complaint mechanisms work correctly as the company indicates, it could become a useful tool for customer service. However, it does not hurt to stay alert to possible unplayed calls and be cautious with any request for personal or financial data that they receive through this route. Cover image | Goal In Xataka | Finally WhatsApp will use AI in something that will make many happy: to end the chaos of the messages without reading

Spam calls are a problem for everyone and Apple knows. Its solution with iOS 26 has been stopping braking

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The mobile sounds and is an unknown number. The possibilities that there is a commercial wanting to sell you the last superooferta fiber They are high Or, in the worst case, it could be a Stofler getting through your bank. We have been talking about the problem of the so -called spam and fraudulent and so far no one has found a 100% effective solution. Yesterday Apple introduced us iOS 26a renewal that We have already been able to try And with a novelty that goes in this line, although the solution they propose is much more aggressive than those of the competition. The problem of unwanted calls. Commercial calls bother. They are abundant and it seems that they have the ability to call us when it comes to us. Even the government has taken letters in the matter and for a few days, Commercial calls from mobile numbers 600 or 700 are prohibited. But beyond wakeing us from the nap to improve our light rate, the real problem is in telephone fraud. The Fraudulent SMS They are incessant, but the scams also come by call. Through techniques of Vishing and Telephone spoofing We have seen how They can empty the account by passing through your bank. In view of such elaborate scams Both entities and the government have begun to take the problem seriouslybut despite efforts, we still can’t talk about the definitive solution. How the Apple call filter works. iOS 26 It will bring news in the telephone app and one of them is the call filter, which in Xataka we have already tried. If you receive a call from an unknown number, the iPhone automatically activates what they call live voicemail that asks the interlocutor who it is and the reason for the call. Once you have identified, the call appears on our screen and we can see the details that you have facilitated, so we can choose whether to respond or not. If we do not respond, the iPhone will tell those who call us that we are not available and will allow you to record a second message. By the way, whoever attends to the phone before us is Siri’s voice. This is how the calls of unknown numbers appear once the iPhone requests more information. Apple’s proposal is very different to what we were seeing in the competition. Here there is no filter as such, if we activate the live voicemail will affect all calls that reach us with unknown numbers. The only thing we can choose is whether the calls will be referred to Siri to request more information, to the voice mailbox or go to the list of unknown numbers. The configuration options offered by Apple. He Approach Android is more flexible and intelligent. A long time ago Android has functions to fight telephone spam. If we use Google’s APP we have different tools to fight with unwanted calls. It has a call identifier that tells us if they call us a business that is in the Google database and also If a number is suspicious of spam. Nor is it infallible and there are times when any call is sneak. If it happens, it allows us to mark the number as spam. As exclusive to the Pixel we have Call Assistwhich works similarly to Apple’s live voice mailbox. If we choose to filter the call, Google Assistant will ask about the reason for the call and will offer us a transcription. There is much similar, but an important difference: we choose what to filter and on the screen we will see before if a number is suspicious of spam, while Apple treats the same to all unknown numbers. This will alert Android of the scams. Image: Google With Android 16Google wants to go further and will be implemented Functions focused on fighting with telephone scamshow to prevent us from deactivating Google Play Protect or install apps from the browser. He will also be able to detect financial scams and alert us with a notice on the screen. Collateral damage. Apple sells its call filter as the solution to eliminate interruptions and in this sense is effective, but it can also be a problem because not all calls of unknown numbers are disposable. How many people will hang when listening to Siri’s voice asking why he calls us? Even though it is normal, it is still very unhappy and even counterproductive in certain scenarios as an emergency or if the doctor calls us. An intermediate solution. As we said, Android is not infallible blocking spam, but it does have some intelligence behind (and more will have when Android 16 arrives), while Apple opts to stop braking. Perhaps the exit is to find a solution halfway between the two where we can have more flexibility when limiting calls without risking to lose some important. Image | Ricardo Aguilar (Xataka) In Xataka | Liquid Glass, iOS 26, Macos Tahoe, Watchos 26, the new Games app and all the news left by Apple’s WWDC 2025

The calls spam from numbers 600 and 700 will be prohibited from tomorrow. The question is where you will call you now

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Saturday, June 7. It is the date on which the normative reform through which the realization of commercial calls from numbers assigned to mobile lines comes into force It is prohibited. The Minister for Digital and Public Transformation advanced in mid -May two amendments to achieve it. From that date, the operators cannot call you from a 6xx number, they will have to do it from an 800 or 900. The question now is what number we can call. The change. Until now, companies had free way to Call you from phone numbers with prefix 6 or 7the same ones that have any individual on your mobile phone. It was a tactic that prevented the user from recognizing a first glance whether or not they were calling him from an advertising department, and one with which the Government will end immediately. From June 7, any call for commercial purposes must be made from a number with prefix 800 or 900. It will be the way we will have the Spaniards to recognize when they are calling us for advertising purposes. Additional to this measure, companies They can’t call you from foreign numbersnor formalize the closure of a contract by phone. The reactions. Digi, one of the operators that grows the most in Spain and aspires to occupy the national top 3 in the short term, It has been the first to move file. Until now, the company could contact the number 642 642 642 and 1200. With the new change, the new customer service is 919 120 120. All calls received from customer service will be from that 900, a practice that the rest of the operators will have to follow immediately to comply with the new regulation. At the moment, giants like Vodafone Where will you have to call you. As a consumer, when calling, change will affect you in cases where the company completely eliminates the number 600 for customer service. The law forces them to call you from 900, but does not prohibit that you call a 600. It will be necessary to inform themselves on the website of each of the companies to know how the changes have applied. Companies are obliged to replace this prefix for a 900 or 800 for their outgoing calls, but Digi has shown that “The easy number” (1200, 1004, 1444) which we always call will remain alive. It is a logical movement, since the legislation does not modify the numbers to those we call Consumers only affect numbers From those who call us. The problem. Although the government wants to reduce the impact of the so -called spam in Spain, the underlying problem remains alive: The consent. Even if you are in the Robinson list, you may receive calls from companies that you think you have not given permission. Sometimes, we have been able to give consent without even knowing it (having formalized a contract, giving a “yes” during a call, etc.). The foundations of “Legitimate interest” They are also diffuse. If the company calls to improve our service and offer discounts, It can be considered as a desired communication. Image | Digi In Xataka | I’m still receiving commercial calls: Why can you and what can you do to avoid telephone spam

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