Calls

How it works, inconveniences and how to activate it to combat spam calls

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Let’s explain What is the call filter works of iOS 26with which you are going to have one more measure to protect yourself from stolen or telephone spam. These types of calls are a growing problem against which He is legislatingwith measures such as Force Use certain prefixes. However, none of these measures seems to be working, and the process of record and report spam calls It is a bit long, so many prefer or bother. Apple’s new method is not perfect, We will tell you some inconveniencesbut it is an extra layer of protection. How the new iOS filter works The new call filter of iOS 26 is specifically thought for the robollala. They are those calls that no human makes you, just a answering machine who sends you a message and then hangs, or even for the telephone advertising made by humans. What this filter does is that Siri acts as your answering machine. When it calls you an unknown number, instead of picking up the phone, Siri will ask you to say the name and reason for the call. And when the other person responds, then the call will arrive and you can read who he is and what he wants to decide whether you are interested in taking the call or not. This filter It will be activated with all the numbers you do not have on your agenda. Come on, if you call you a relative or friend whose number you have saved, the phone will usually sound, but if not, the protection with the answering machine of Siri will be applied. Another thing that is important is that The call will not sound to you from the beginning. First it will be Siri who answered asking the reason for the call, and only when the other person answers the call will come to you. This has inconvenience Apple’s idea is good, but it has a great inconvenience: if you call you a legitimate person I might think that the telephone bot is youand then you could lose an important call from someone you don’t have on the agenda. For example, it can be The call of a deliveryman That brings you the package of an online purchase. He thinks he calls you to tell you if he can happen, and instead of answering a person, Siri answers. The normal thing is that I hang thinking that your number has bad. In these cases, his call will never come to you, you will not even know what they have called you, because initially it does not sound. This can also happen with calls from the public administration, or simply with someone you know but whose number you do not have on your telephone agenda. How to activate this call filter To activate this call filter you must have an updated phone to iOS 26. Once you have it, enter the settings, and go to the section Apps. Here inside, click on the application Phone To enter your configuration. Once in the APP configuration options Phonego down to the section of Call filteringwhere can you Activate the option Request call To activate the filter. Cover image | Chatgpt In Xataka Basics | Customize your iPhone with iOS 26: How to take advantage of the new icon design and lock screen

For years we were who we called to ask for information. Now Google’s AI calls for us

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Imagine you are looking for a hairdressing for your dog. You do not have time to call, compare prices or review reviews one by one. But Google yes. His artificial intelligence is in charge. Call for youconsult availability, ask for prices and give you the answer, all without you said a single word. That is exactly What has begun to activate Google: A new function within its search engine that allows the system to contact local businesses in your name. It is not an independent app or an isolated experiment: it appears directly in the search results, under a button that says “Have Ai Check Pricing.” An AI that acts in your name, without changing your way of searching It is not necessary to learn commands or configure anything special. Press the button, answer a series of questions and the system is responsible. Speak for us, collects data on prices and availability and returns them organized. We continue using the search engine as always, but with an AI that is no longer limited to responding: it begins to do things. An interesting point is that companies can control this function from their business profile, which guarantees that they have control over whether or not to receive this type of calls. For now, this capacity is only available in the United States. Of course, Google has not mentioned concrete plans for its deployment in the European economic space or has given dates about its arrival in other regions. If something is clear is that Google is no longer made up of offering links. He wants to execute tasks. Organize data, reason, investigate … And now also contact third parties. Google is also updating a parallel solution called Ai mode. Now it works with Gemini 2.5 Proits smartest model, and the Deep Search tool, capable of making deep searches. Both improvements are only available to those who have registered in the AI Mode experiment through Search Labs, and require a subscription to the pro or ultra plans. These novelties arrive just when the launch of Chatgpt agentsthe new openai system that operates on a virtual computer and Execute real tasksstep by step. And where proposals also stand out such as Comet, from Perplexity, o Computer Use, from Anthropic. What do they have in common? Beyond their differences, these are solutions that seek to do things in the user’s name. Images | Freepik | Google In Xataka | Google is determined to win the war of smart watches with its AI. To achieve this, you will have to offer us a disruptive experience

Calls more than 200,000 cars that use its substitute engine, according to L’Am automobile

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Stellantis’s image crisis following its Puretech engines does not seem to have finished. Throughout the year 2024 and part of 2025, the company has tried to put patches to the wound of millions of cars sold for a decade with factory defects on their engines. The conglomerate has had to face a call to review Hundreds of thousands of vehicles that mounted the Different versions of trichylindrical engines 1.0 and 1.2 PURETECH (and its Turbo modifications before and after Euro 6.2) from June 2012 to February 2023. Those call call campaigns or Expanded guarantees They have remained for cars that suffered Failures after 2022with the aim of improving the brand image and preventing possible collective demands related to a bad design of their vehicles. The problem was that there was a rapid degradation of the oil that bathes the distribution strap, especially among those that circulate in urban areas. In the affected engines, fuel drops without burn could slip by the walls of the cylinders and burn in the crankcase with the oil. That abrasive mixture caused the Premature wear of the belt. The detached particles could obstruct the filters in the lubrication filter, causing insufficiency in oil pressure, an unusual consumption of it and, finally, a serious breakdown due to lack of lubrication. Ghosts come back These problems were supposed, had been solved with a modification on the belt that was now wider for those cars that were called to review and had been affected by the problem and with the replacement of the belt with a distribution chain in the new engines, now called Gen 3. However, our French companions of L’Automobile They point out that Stellantis has already called more than 200,000 cars to review in France that assemble the engine that replaces the ill -fated Puretech. The affected cars are almost all Peugeot units that mount the new 1.2 tricylindrical engine made between 2023 and 2025, either in their gasoline or hybrid versions and develop between 100 and 145 hp. The French brand accumulates 149,157 units of call calls. Despite this, Citroën with almost 55,000 units would also be one of the great affected. Likewise, these engines are mounted in Opel (more than 15,000 units called to review), Fiat, DS, Jeep, Alfa Romeo and Lancia. In Xataka We have tried to contact Stellantis to know the scope of this call to review and know if there are cars affected in Spain but We have not obtained an answer. What we have been informed by some affected brands is that it is “a preventive measure.” We are waiting to know what measures will be taken in our country. Photo | Citroën In Xataka | Stellantis wanted to conquer China with his combustion cars. What has happened to almost any other western company has happened

After Puretech, Stellantis calls thousands of cars with 1.5 BlueHdi engine in Spain. In France there are 600,000 affected

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Thousands of Citroën, Opel, Peugeot, DS and Fiat. Specifically, those of diesel that mount the 1.5 BlueHDI engine and that were manufactured before February 2023. Stellantis has called for revision to more than 600,000 units of these cars in France, as confirmed by our partners from L’Automobileand is already beginning to do the same in Spain, as the company has confirmed to our colleagues from Motorpasion. In Spain, for the moment, the scope of the Call for review In figures but it has been confirmed that a review campaign begins in which the status of the chain will be verified since it can be broken prematurely. A breakage of the chain, Most likely, it ends the life of the engine since the repair is so large that the arrangement is not worth it. Those affected will be called to revision by waves with a communication by the brand but also with A letter from the DGT that will ask the owners of these vehicles to go through the workshop. Puretch ghosts come back Although Stellantis has not given the exact figure of those affected in Spain, the list of vehicles is long since it is an engine that has been used in much of the models of the companies specified above. Specifically, the following models will have to go through the workshop as long as they will be manufactured between October 2017 and February 2023: Citroën: C3 and C3 Aircross (2018-2023), C4 and C4 Cactus (2020-2023) as well as the C4 Picasso and C4 SpaceTourer (2018-2023), C5 Aircross (2018-2023). Peugeot: 208 and 2008 (2018-2023), 308 and 3008 (2017-2023), 508 and 5008 (2017-2023) Opel: Corsa (2019-2023), Crossland X and Crossland (2018-2023), Mokka (2021-2023), Astra (2022-2023), Grandland X and Grandland (2018-2023). DS: DS 3 and DS3 Crossback (2019-2023), DS 4 II (2021-2023), DS 7 Crossback (2017-2023). In the same way the following commercial models are affected: Citroën Berlingo (2018-2023) and the SpaceTourer and Jumpy (2018-2023), the Opel Zafira Life and Vivaro (2018-2023), the Peugeot Traveler and Expert (2018-2023), as well as the Fiat Double and SCUDO (2022-2023) or the Toyota Proace and Proace City (2018-2023) that continued to assemble this engine after the agreement with the old PSA. In the affected models, after the checks, Stellantis will decide whether to make a chain change or a reprogramming of the software. The problem is that the chain has a width of 7 millimeters in diameter that since February 2023 has been replaced by a 8 millimeters. The diagnosis will be made Analyzing the noise of the vehicle that, according to the company, will be decisive when replacing or not the piece. If they consider that it should not be changed, it will be when the reprogramming is performed. While this campaign is launched, Stellantis has announced that Special coverage will be applied. Vehicles equipped with this 1.5 BlueHDI engine, manufactured between October 2017 and January 2023 will have 100% of the cost of the parts or the replacement of them up to 240,000 kilometers or 10 years, which before happens. If the car is affected, the client has the right to be reimburse On this website But it is necessary to have fulfilled the manufacturer’s maintenance obligations. This way of acting is very similar to the one that has been applied with the Defective PureTech engines of the company. In that case, the blocks of gasoline They had the same problem, with a degradation of the distribution strap that could end with a complete breakage of the same and the engine. Stellantis has had to face the call to review thousands of vehicles but, above all, a Image loss in terms of quality who has tried to alleviate with The extension of the guarantee to the affected engines. However, he is facing a Collective demand in our country. Photo | Citroën In Xataka | The ghost of the Puretech engines chases Stellantis: it will pay repairs from 2022 to 2024 if these conditions are met

Two false dnis, three commercial calls and 70,000 euros of fine. Lebara has been expensive not to check who buys his sim

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Three commercial calls being in the Robinson list They have been enough for the Spanish Data Protection Agency to put the Mobiles SA out -of the focus, a company after which Yoigo operates. A particular and unusual case, in which the company has been sanctioned with 70,000 euros despite having demonstrated that the realization of These calls It was not at the hands of Yoigo. It was enough with three calls. The Exp202205208 file acts with a sanctioning basis for a claim filed in April 2022. The consumer presented to the agency the reception of Commercial calls In your mobile line promoting Yoigo servicesclaiming to be registered in the Robinson list. Only screenshots were necessary to provide the records of the three calls, made between March 18, April 11 and 12. The first question begins here. How is Yoigo possible to call a user of the advertising exclusion list for commercial purposes? It wasn’t Yoigo. In accordance with the data protection laws, the AEPD transferred said claim to Xfera, so that the operator informs within one month on these actions. Xfera’s response was overwhelming: None of his authorized lines had issued those calls. After the response of the operator’s corporate name, the case was filed. But it was not there. The user claimed again to the AEPD, making the case reopened. Xfera was urged, again, to investigate the three telephone numbers made the calls. Although none of them had officially called, he admitted that one of them was in his name during the months of April and June 2022. The AEPD continued to track, and contacted the owner of that line. The telephone bill and the call registration of recent months were reviewed, concluding again that it was not called from said phone. Although the user claimed that the commercial calls talked about Yoigo offers, the AEPD concluded next to Xfera that the line belonged to a SIM of Lebara, a small OMV also of the MásMóvil group and that only markets prepaid lines. Uncovering the cake. Of the three investigated numbers, only one had a postal address. The AEPD found that the other two lines were registered with False dnismaking the identification of those responsible for the calls impossible. In short, everything indicates that these calls for advertising purposes were nothing more than scam attempts, telephone scams to obtain the data from the one who received the calls. A fine for negligence. Despite having shown that Xfera was not the first responsible in this practice, the AEPD has imposed a fine of 70,000 euros for being the final responsible for the data processing. It obliges, in the same way, to implement within six months new measures to verify the real identity of new prepaid clients. Similarly, Lebara will have to audit and regularize all its active lines to verify that they are under verified identities. A particular case that, again, resolves that responsibility for certain scam attempts lies on operators. Something that remembers Recent Supreme Court ruling making it clear that, in case of bank fraud by Phishing, the person responsible is the bank. Image | Andrei Metelev In Xataka | Exposed to Sim Swapping: It’s time to upload the security bar when granting card duplicates

Frankish calls are so problematic in Spain that even national banks have moved token. ING has been the first

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Spain has a problem with fraudulent so -called. From those that They get through companies like indeed to offer us alleged jobs to incessant calls for commercial purposes. Such is the focus that is put in Spain with spam and scam, that the Government has had to move cardforcing these to have to be done with prefix numbers 900 and 800, prohibiting conventional 600 and 700. If this measure will be sufficient or not to determine the time. At the moment, the situation is at the point that even Spanish banking has begun to move card. Who calls me? Is the name of The tool that has launched ING Direct in Spain. To use it, you have to access its application (it is focused for customers of it and not as an open service), and enter the corresponding aid section – who calls me, the phone number we believe suspicious. Ing will match whether or not the number corresponds to one of its agents, showing you at the time if it should be reported by fraud attempt or if you can save that number as an official contact. It is important to note that this security measure only serves the numbers that ING has registered. Other SCAM attempts cannot be detected from here. It is not the first attempt. Monzoa British digital bank implemented a different measure, but also focused on fraudulent so -called. If during a call we acceded to the bank’s app, it showed us a message indicating that it was not they who were calling us. A quite effective way to avoid making any transaction if someone gets through an agent. For the bad luck of the Spaniards, There is no Spanish bank who is doing something similar. Why is government measures not enough. The measures materialized by the Ministry for Digital Transformation and Public Function are an important first step, but not a universal solution. No one prevents scammers and unregistered companies for calling for fraudulent purposes from conventional numbers, through Sim Swapping o Use of disposable Sim cards. According to the Ministry, since the Government took the initiative to end the so -called fraudulent, 14 million fraudulent calls have been blocked in Spain, since operators have the obligation to block numbers that do not correspond to any user or service. What is being done. Google has been betting on anti spam functions for years and anti -arud in your phone app. This, automatically block the calls thatprior analysis by AI, may have indications of fraud. He does the same with messages, warning us when the sender is suspicious. On the side of iOS, the wwdc 25 was the great moment for iOS 26 Begin to try to compete until now basic on Android. One of them is that of incoming calls from unknown numbers (anyone, there is no analysis of fraudulent behaviors). From this version, the user can choose that they all leakes so that the interlocutor is obliged to explain who he is and why he calls. It is killing gunflowsbut an aggressive and powerful filter. It is not the only open front. Fraudulent calls are not the only method of popular attack. SMS are another entrance door to scams And, although Google’s app blocks some, They are still a deception of the most common. There are no magical solutions. Spam and SCAM have it more difficult than ever, but the rear doors are inevitable. As we always recommend in Xataka, the sender, URL to which he directs the message, and never give personal data by phone, should be proven more than once. Image | ING In Xataka | Spain pays less than ever in cash and yet there are more and more tickets circulating. We have a suspect

Spam calls are a problem for everyone and Apple knows. Its solution with iOS 26 has been stopping braking

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The mobile sounds and is an unknown number. The possibilities that there is a commercial wanting to sell you the last superooferta fiber They are high Or, in the worst case, it could be a Stofler getting through your bank. We have been talking about the problem of the so -called spam and fraudulent and so far no one has found a 100% effective solution. Yesterday Apple introduced us iOS 26a renewal that We have already been able to try And with a novelty that goes in this line, although the solution they propose is much more aggressive than those of the competition. The problem of unwanted calls. Commercial calls bother. They are abundant and it seems that they have the ability to call us when it comes to us. Even the government has taken letters in the matter and for a few days, Commercial calls from mobile numbers 600 or 700 are prohibited. But beyond wakeing us from the nap to improve our light rate, the real problem is in telephone fraud. The Fraudulent SMS They are incessant, but the scams also come by call. Through techniques of Vishing and Telephone spoofing We have seen how They can empty the account by passing through your bank. In view of such elaborate scams Both entities and the government have begun to take the problem seriouslybut despite efforts, we still can’t talk about the definitive solution. How the Apple call filter works. iOS 26 It will bring news in the telephone app and one of them is the call filter, which in Xataka we have already tried. If you receive a call from an unknown number, the iPhone automatically activates what they call live voicemail that asks the interlocutor who it is and the reason for the call. Once you have identified, the call appears on our screen and we can see the details that you have facilitated, so we can choose whether to respond or not. If we do not respond, the iPhone will tell those who call us that we are not available and will allow you to record a second message. By the way, whoever attends to the phone before us is Siri’s voice. This is how the calls of unknown numbers appear once the iPhone requests more information. Apple’s proposal is very different to what we were seeing in the competition. Here there is no filter as such, if we activate the live voicemail will affect all calls that reach us with unknown numbers. The only thing we can choose is whether the calls will be referred to Siri to request more information, to the voice mailbox or go to the list of unknown numbers. The configuration options offered by Apple. He Approach Android is more flexible and intelligent. A long time ago Android has functions to fight telephone spam. If we use Google’s APP we have different tools to fight with unwanted calls. It has a call identifier that tells us if they call us a business that is in the Google database and also If a number is suspicious of spam. Nor is it infallible and there are times when any call is sneak. If it happens, it allows us to mark the number as spam. As exclusive to the Pixel we have Call Assistwhich works similarly to Apple’s live voice mailbox. If we choose to filter the call, Google Assistant will ask about the reason for the call and will offer us a transcription. There is much similar, but an important difference: we choose what to filter and on the screen we will see before if a number is suspicious of spam, while Apple treats the same to all unknown numbers. This will alert Android of the scams. Image: Google With Android 16Google wants to go further and will be implemented Functions focused on fighting with telephone scamshow to prevent us from deactivating Google Play Protect or install apps from the browser. He will also be able to detect financial scams and alert us with a notice on the screen. Collateral damage. Apple sells its call filter as the solution to eliminate interruptions and in this sense is effective, but it can also be a problem because not all calls of unknown numbers are disposable. How many people will hang when listening to Siri’s voice asking why he calls us? Even though it is normal, it is still very unhappy and even counterproductive in certain scenarios as an emergency or if the doctor calls us. An intermediate solution. As we said, Android is not infallible blocking spam, but it does have some intelligence behind (and more will have when Android 16 arrives), while Apple opts to stop braking. Perhaps the exit is to find a solution halfway between the two where we can have more flexibility when limiting calls without risking to lose some important. Image | Ricardo Aguilar (Xataka) In Xataka | Liquid Glass, iOS 26, Macos Tahoe, Watchos 26, the new Games app and all the news left by Apple’s WWDC 2025

What new prefixes have to use and what happens to the calls foreigners

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Let’s tell you What new changes apply to commercial calls From now on, specifically since Saturday, June 7. From now on, spam calls can no longer be made from mobile numbers, and will have to use special prefixes. In this article we will review what changes in this type of calls, so that you know what the new standard says and what are The good and bad news. We will tell you what are the new prefixes, and then we will tell you to what extent this ends with spam calls and what happens to phone calls. Commercial call prefixes Until now, when an unknown phone number calls you, you didn’t have a way of knowing if it was a call from someone or simple advertising. Because spam calls also use mobile numbers so that we do not identify them, and so that we tend more to take them. From now on, Commercial calls must use 800 and 900 prefixes. This means that from now on they can no longer use mobile phone numbers to make spam calls, but will have to use numbers with these special prefixes. Not all who call you from these prefixes will be called spamsince they can be used for customer service or technical services of companies. But we go, in general, to be able to identify the possible commercial calls because They start for 8 and 9 and not at 6it can be a help. Does this end with spam calls? No. Unfortunately, in this fight against telephone spam, companies that use these little ethical methods often tend to look for ways to skip the law. First is the consent: If you have given permission without knowing it To make you make commercial calls, or if you have a contract with this company, then they have the right to call you advertising. There is also the legitimate interestbecause if a company is going to offer you a way to improve a service that we already have with it, or to offer us discounts, then it can be considered as a desired communication, and not as an unwanted. And you may also simply skip the law. A company can try to continue using telephone numbers for spam, and will correspond to operators to block the numbers that do not correspond to users or services. What about calls from outside Spain If a foreign company calls with a prefix from your countryand that evidence that it is an outside call, then they can continue to do so without being forced to use these prefixes. In the end, this regulation only applies to calls within Spain. But if a foreign company uses Spanish telephone numbersthen the operators have the obligation to block the calls. They have to block those calls that simulate a national identifier without being. Of course, many companies can take their switchboards abroad to continue doing telephone campaigns without these prefixes of 800 and 900, although foreigners should use.

The calls spam from numbers 600 and 700 will be prohibited from tomorrow. The question is where you will call you now

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Saturday, June 7. It is the date on which the normative reform through which the realization of commercial calls from numbers assigned to mobile lines comes into force It is prohibited. The Minister for Digital and Public Transformation advanced in mid -May two amendments to achieve it. From that date, the operators cannot call you from a 6xx number, they will have to do it from an 800 or 900. The question now is what number we can call. The change. Until now, companies had free way to Call you from phone numbers with prefix 6 or 7the same ones that have any individual on your mobile phone. It was a tactic that prevented the user from recognizing a first glance whether or not they were calling him from an advertising department, and one with which the Government will end immediately. From June 7, any call for commercial purposes must be made from a number with prefix 800 or 900. It will be the way we will have the Spaniards to recognize when they are calling us for advertising purposes. Additional to this measure, companies They can’t call you from foreign numbersnor formalize the closure of a contract by phone. The reactions. Digi, one of the operators that grows the most in Spain and aspires to occupy the national top 3 in the short term, It has been the first to move file. Until now, the company could contact the number 642 642 642 and 1200. With the new change, the new customer service is 919 120 120. All calls received from customer service will be from that 900, a practice that the rest of the operators will have to follow immediately to comply with the new regulation. At the moment, giants like Vodafone Where will you have to call you. As a consumer, when calling, change will affect you in cases where the company completely eliminates the number 600 for customer service. The law forces them to call you from 900, but does not prohibit that you call a 600. It will be necessary to inform themselves on the website of each of the companies to know how the changes have applied. Companies are obliged to replace this prefix for a 900 or 800 for their outgoing calls, but Digi has shown that “The easy number” (1200, 1004, 1444) which we always call will remain alive. It is a logical movement, since the legislation does not modify the numbers to those we call Consumers only affect numbers From those who call us. The problem. Although the government wants to reduce the impact of the so -called spam in Spain, the underlying problem remains alive: The consent. Even if you are in the Robinson list, you may receive calls from companies that you think you have not given permission. Sometimes, we have been able to give consent without even knowing it (having formalized a contract, giving a “yes” during a call, etc.). The foundations of “Legitimate interest” They are also diffuse. If the company calls to improve our service and offer discounts, It can be considered as a desired communication. Image | Digi In Xataka | I’m still receiving commercial calls: Why can you and what can you do to avoid telephone spam

We have been listening for years that commercial calls end. The problem is that they never end

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Next June 7 Mobile use will be prohibited to make commercial calls. From that moment “they will have to be done from a prefix from a province or from an 800 or 900 number,” said the Minister for Digital Transformation and Public Function, Óscar López. It is an important news in the fight against telephone spam, but the problem is that it is not enough, and most likely we continue to receive these types of annoying calls. Eternal fight against unwanted commercial calls In June 2023 It entered into force he last change of the General Telecommunications Law (LGT) that establishes that we cannot receive commercial calls without prior consent. However, Made the law, made the trapbecause the problem is that they can continue calling us if previously We gave our consent. The question is, did we give it? The truth is that yes, because a good part of these communications we have authorized when hiring various services, opening accounts on the Internet or filling business forms. In these documents there are usually clauses that we implicitly accept when leaving our data. According to the modification of the LGT, there are two exceptions that allow companies to make calls to users: If we have expressed prior consent in the contract: The normal thing is that we have granted it without realizing it. In many cases we even authorize third companies to call us if they are related to the contracted services. If the company has a legitimate interest in communication: that “legitimate interest“For example, in the case of calls to improve the service and offer discounts. In those cases they are not considered unwanted communications. Both exceptions are reasonable, but in practice companies are using them abusive. The new reform that will enter into force this Saturday, June 7, was announced months ago. It does not completely solve that problem, even if it mitigates it. There will be no commercialized calls made from mobile phones, but calls with international origin will be blocked, another method that advertisers They took the opportunity to continue “frondo” To users to unwanted commercial calls. The previous consent will have an expiration date Even more striking is the fact that the traditional “trap” that companies had used may no longer have indefinite validity. Thus, the previous consent we had granted will have a two -year “expiration”. From that moment It must be renewed. In this new reform of the regulations there are two other interesting measures that can help mitigate the problem a little more: Nullity of contracts: If we receive an unwanted commercial call and sign a contract for that call, said contract will be considered null and we can request your nullity. Registration of senders: As operators will maintain a record of authorized numbers for commercial calls: if the sender is not registered in the registry, the calls will be blocked. These measures may not eliminate the problem completely, but it is reasonable to think that they will reduce the number and frequency of unwanted commercial calls. We will continue to receive commercial calls The reforms of the General Telecommunications Law leave the doors open to companies can continue to contact users. To start and as we said, they can only do it from a prefix of a province OA through numbers 800 and 900. This type of messages and spoofing calls will probably continue being one of the traditional cyber attacks. But in addition to the calls we receive from such numbers for having given prior consent, there are two others: Operators: The law establishes a period of up to 12 months since the decline of a telephone company is caused so that those responsible can make calls in order to retain or bring the client back. Fraud and scams: It is something that companies fail to stop and continue to suffer. Through Spoofing ‘techniques They manage to falsify the sending of messages and calls to deceive users. The government has been raising solutions In this regard, but for the moment the problem persists. Many measures, no definitive The condemnation of commercial calls (whether real or scams) is limited, but seems difficult to eliminate it completely in the short term. The reforms that the government has been carrying out for two years have contributed to limiting the ways in which companies take advantage of this resource, and the end of commercial calls from mobile number is a good sample of this. However, there will continue to exceptions in them we will continue to receive commercial calls. The Robinson list It will continue to be another of the tools to try to avoid those spam calls, but there will undoubtedly other others such as Google call filter or a new alternative called Stop Advertising. All of them contribute to mitigate one of the big problems for mobile users. One that will be difficult to disappear at all, but to which little by little they are putting more and more obstacles. And meanwhile, a last resort: We can always report. The Spanish data protection agency puts at our disposal A form with which make a formal claim When we detect unwanted commercial calls that violate the law. In Xataka | Solving one of the great mysteries of our time: if it is useful to sign up for the Robinson list In Xataka Mobile | I thought I blocked the so -called spam and it turns out that I was asking to be called. This is how the previous consent works

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