If your Madrid-Barcelona train now takes five hours, Renfe and Iryo have a message: there is no compensation
What used to be two and a half hours has become recurring trips of more than four hours. The Madrid-Barcelona line lives between speed limitations that are multiplying travel times. Adif is working hard to correct the alleged defects on the road. And, in the middle, some passengers who bought a ticket that promised a 150-minute trip that is now impossible to fulfill and who are not going to receive a single euro in compensation. The Madrid-Barcelona line. Since the occurrence of fateful train accident in Adamuz (Córdoba)the Madrid-Barcelona line is in focus. After months of complaints from train drivers, and self-imposed speed limitations, as they have confirmed to XatakaAdif strives to review all avenues to verify that there are no defects or, if there are, fix them. The company in charge of managing and maintaining the roads began applying temporary speed restrictions in the most controversial sections. These limitations they rose and applied punctually in the days following the Andalusian accident, with the vibrations being the focus of controversy. More, many more. As the days go by, the controversy has grown. To the reviews of Adif facilities a storm has joined which has complicated the service even more. The result: trains that were supposed to take 150 minutes between Madrid and Barcelona have been arriving regularly after four and a half hours. The latest news is that Adif has asked Renfe, Ouigo and Iryo to eliminate the last services of each day in order to be able to work for a greater number of hours and reduce the planned days of track inspection. These works will study the complaints reported by the train drivers and, if necessary, fix the damage on the tracks if the technicians consider that intervention is necessary, they point out in The World. No compensation. These warnings from the train drivers and the subsequent reviews by Adif are what are causing the continuous delays in the journeys. Delays that, however, will not be compensated by Renfe and Iryo, companies that already report on their websites that this situation does not fall within the reasons for returning a ticket partially or in its entirety. So much Renfe as Iryo They emphasize that these delays are unrelated to the service provided by the operators and, therefore, will not be reimbursed. In the case of the Italian company, this decision affects tickets purchased after January 28, while in the case of Renfe it will not be a reason for refunds for tickets purchased after January 31. An exception. What travelers from these companies do have the right to be relocated to another shift by the operator if their trains have been canceled as a result of Adif’s latest request. In the case of Renfe, which has issued its decision in statements that it has collected The Countrythe trains to relocate those affected will be of double composition to double the number of seats and the possibility of canceling the trip has been opened at no cost to the traveler. A new controversy. These delays and the decision not to compensate travelers, understanding that they are due to reasons unrelated to their services, deepen the controversies that have been surrounding railway compensation for months. And Renfe, by order of Congresshas the obligation to compensate again for delays of more than 15 minutes and return the money if the train arrives 30 minutes above the scheduled time. These deadlines were extended to 60 and 90 minutes respectively. in 2024 and They should have returned to their original deadlines in 2026 but this has not happened yet. Photo | trenduck and Renfe In Xataka | Spain has put so many passengers on the train that the Government is already toying with an idea: that we travel standing