Uber Eats abandons autonomous riders after the fight with Work
Uber Eats had been moving for some time within the perimeter of a rule that the Government promoted to redefine the labor market fit for home delivery in Spain. That standard, known as ‘Rider Law‘, put the focus on a crack that had been at the center of the debate for years, the figure of the “false self-employed“, and has been pushing the sector towards employee models or towards schemes in which the employment relationship is channeled through third parties. In this context, the fact that the platform now announces its intention to stop working with self-employed delivery drivers is not only an operational adjustment, it is a movement that contributes to reordering one of the great debates of the delivery. The announcement that finalizes the turn. Uber Eats has communicated that it will stop working with self-employed delivery drivers in Spain and links it to its adaptation to the current labor framework after several years of changes in its operations. The company explains that delivery drivers who still use the application as self-employed will be able to continue delivering as employees through collaborating fleets. “Uber Eats reaffirms its commitment to compliance with the Rider Law. After four years in which we have accumulated extensive experience working with expert logistics companies, and with the aim of promoting a long-term sustainable model, we have made the decision to stop collaborating with autonomous delivery drivers.” What happened on the way. To understand the scope of the movement you have to look back. Uber Eats does not reach this point from a fixed position, but after several changes of course from the approval of the ‘Rider Law’. In 2021, the platform stopped operating with freelancers and moved to a labor model based on subcontractors. One year later, in August 2022, opened the door to self-employment again and adopted a hybrid scheme in which salaried fleet delivery drivers and self-employed workers coexisted, in a context in which Glovo persisted in that model. On paper, the solution proposed by Uber Eats is clear. Delivery drivers who still use their application as freelancers will be able to continue delivering, but no longer as self-employed workers, but as employees of one of the collaborating fleets with which the platform operates. In practice, the transition from self-employed to salaried usually involves changes in the organization of work and conditions, although Uber Eats has not detailed how it will be applied in each case or deadlines for this transition. Not all delivery drivers could automatically fit into this traffic, nor is it clear how many real positions the fleets can absorb, which leaves open the possibility that some of these self-employed workers will be left out of the system. The threat of ‘the full weight of the law’. The background of this movement refers to a clash that came from behind. In October 2025, the Ministry of Labor raised the tone and waived the possibility of resorting to criminal proceedings if Uber Eats did not rectify its hiring model. The vice president and minister, Yolanda Díaz, was explicit in warning that “Uber (Eats) is not going to fool the Government of Spain, and I can already tell you that the weight of the law will fall on this company,” in reference to the use of false self-employed workers. A mirror in the sector. The Uber Eats movement does not occur in a vacuum. Glovo announced its change of model in Spain in December 2024 and operates fully with salaried delivery drivers from mid-2025while the criminal process continues against its top leader, accused of a crime against workers’ rights. Just Eat, for its part, stayed the course and persisted in its employee model. In this context, Uber Eats had remained the great exception, with a hybrid scheme that continued to combine fleets and freelancers. From now on, the focus shifts from the announcement to its actual landing. Uber Eats says it wants to put an end to pending litigation and facilitate a “fair process for everyone,” but it will be practical execution that will determine the extent of the turnaround. It remains to be seen how the transition from the self-employed to the fleets is articulated, how many delivery drivers manage to fit into that step and if the new scheme manages to dissipate the conflicts that have accompanied the sector in recent years. Images | Robert Anasch | appshunter.io In Xataka | The “absent recipient” trick: why delivery people mark your package as undelivered even if you were at home
