ChatGPT has become one of the biggest attention grabbers in historyand now ChatGPT Health is going to take that further. Not competing with the GP, but yes occupying that space that we have filled with nightly Google searcheswith visits to forums where a stranger tells you that that mole does not have to worry you, or with the brother-in-law who knows a little about those topics.
We’ve been delegating our fears to slightly ridiculous spaces for years, and now OpenAI is going to offer one that’s a little less ridiculous.
The interesting thing is not that AI knows medicine. The LLMs They have been passing clinical exams for years and have resolved, better or worse, several doubts. The interesting thing is that we trust it more than real institutions or people. Two hundred and thirty million people asking ChatGPT about their health every week is a fact that says a lot about our psychology.
We’d rather ask a chatbot than wait three weeks for an appointment or bother a friend at eleven at night. Everything before admitting out loud that that pain scares us.
ChatGPT Health presents itself as a kind of “pocket doctor”, but it functions as a confessor. Because “should I worry about this?” It is never just a medical question. It’s existential. And the app never judges you, never gets tired, never makes you feel like you’re overreacting.
He responds instantly, in a reassuring tone, citing studies that you will never read but that make you feel informed. Deep down, we know he can skate and invent things, but that doesn’t matter as much to us as gaining peace of mind for a while.and that feeling does manage to convey it. Even though There have been shady cases that have ended badly.
OpenAI says this is not a replacement for the doctor. Of course not. But functionally it is already doing it. Not in a serious diagnosis, which is where we still go to the hospital, but in who decides when something is worth worrying about. Who immediately interprets those blood test numbers, or who tells us if we should change our diet or exercise routine.
In the daily practice of managing a body, the doctor has become the second option, ChatGPT is now the first line. It may be uncomfortable, it may displease, but it is what is already happening.
That is, in fact, the awkward twist: ChatGPT’s competition is not so much with doctors as with the emotional support network we used to have. We asked our mother, our partner, our friend who studied nursing. Now directly to ChatGPT. And with Health, this will go even further. Because it’s immediate, it’s fast, it doesn’t make you feel vulnerable and you can delete the conversation if the response starts to scare you.
ChatGPT Health is the consolidation of the symptom of structural loneliness that we have not even consciously chosen. It’s just that annoying someone has become emotionally costly, while asking a machine that simulates empathy (sometimes Claude calls me ‘brother’) is fluid and simple.
OpenAI did not invent this dynamic, it just came naturally when people made ChatGPT a habit and now he has optimized it to better monetize it.
Featured image | Xataka
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