Yurni is the new official application of urban transportation in Toledo. It has just been presented by the city council and goes hand in hand with the Ruiz Group with a concrete promise. If you search for them in the Google Play Store or the Apple store and you read “Yurni Linares” it is because, in fact, the application began offering service in the town of Jaén. Now it arrives at the mecca of Corpus Christi with the intention of resolving past problems, putting an end to COPI’s ordeal, allowing the card to be recharged from the mobile phone and offering reliable schedules in real time.
Third time’s the charm. Yurni arrives with functions that should be obvious in 2026: consult real time and theoretical arrival time, plan routes according to transfers and duration, recharge entitlements, buy QR tickets and manage a virtual wallet without having to type the card number each time. In fact, the idea of the service is to integrate recharging along with metrics such as calories burned or CO₂ saved on each trip.
Before the launch, about 150 people tested it—including ONCE users—and the average rating rose from 4.5 out of ten for the previous app to 7.9, a sign that at least the interface and stability are no longer the recurring joke at the stop. Because there were days where not a single marquee met the estimate. It is estimated between 80,000 and 90,000 downloads.
From ‘Toledo Bus’ to COPI. Yurni started in 2017, when GMV developed the Bus Toledo app for Unauto and the City Council, integrated into the Operation Assistance System. It was, de facto, the one used by any Toledoan who did not opt for Google Maps or Apple Maps. Taking advantage of the onboard GPS and information panels at stops, the application worked at times.
The City Council insists that this time the tool has been “validated by users.” So “I don’t know when the bus passes” should now be resolved with a glance which, in the process, corrects the trend of ghost schedules and poorly communicated incidents that led to constant complaints, whether you were waiting in Zocodover, in the Santa María de Benquerencia industrial estate, coming from Azucaica or waiting on the Paseo de la Rosa in Santa Bárbara.
New urban offer. In 2024, the city launched COPI Toledo, developed by Vanwardia in collaboration with Unauto and Grupo Ruizpresented as a comprehensive urban mobility solution with real-time information and plans to integrate other modes of transportation on a single platform.
And how does it work? Like almost all of them: as soon as you open the app it is linked to a phone number – although you can use it without login -, you receive an SMS and an associated account is created. You can ask it to launch alerts for route and schedule changes and the application will ask for geolocation permissions to recommend closer stops. The rest is as simple as entering the destination and receiving an estimated arrival time.
Toledo grows; its roads, no. Toledo has been suffering from worrying traffic congestion for years. In addition to the constant works in the town, there have been blockages in the roundabouts attached to the new University Hospital, delaying the arrival of students to their homes by up to an hour every midday. But the numbers are clear: during 2025, Toledo set historic figures of more than 1.6 million overnight stays and almost 1 million travelers in the first eleven months, beating 2024 which was already a record year in itself.
Toledo is, in addition to the fifth Spanish province where tourism is growing the most, a city on the rise: 86,070 inhabitants as of January 1, 2023 at almost 100,000 currentwith a certain concentration in usually more unpopulated areas—Valparaíso, La Legua and Los Cigarrales de Vistahermosa—. However, the diagnosis of the Sustainable Urban Mobility Plan indicated that only 7% of internal journeys in Toledo city are made by urban bus, which promotes congestion. The mismatch between supply and demand is estimated as the main cause.
The most serious shortcomings occur in the industrial estate, Vía Tarpeya and peripheral urbanizations such as San Bernardo, where you have to walk several kilometers to reach an urban stop.
Very irregular management. During the last two years, local media They have documented general dissatisfaction with the poor functioning of the app. The Unauto manager acknowledged that they had rushed the launch, forcing them to update the app just three months later to make the schedules more visible. In December 202025, a server outage left both the application and the card recharge website out of service, forcing us to return to the physical ticket or payment on board with a bank card.
In that cycle of technological promises, the nominative cards experienced their own battle of Las Navas de Tolosa: at the beginning of 2026, the local government of PP and Vox decided to maintain the bonus of the 40% on the ticket only for registered votersforcing the creation of a special card for them, while the rest were left with the state’s 20%. The bus pass for those not registered rose from 0.38 to 0.51 euros per trip and the general monthly payment went from 20.40 to 27.20 euros, with the explicit message that aid should be concentrated on “the neighbors.”
Unexpected consequences. For example, it is no longer possible to tick for someone else. Because in addition to requesting copies of the DNI and, in the case of minors, family books or other documents, photos have been requested that have never been inserted into the new cards. FACUA described the process as “illegal and abusive” due to the transfer of data to a private company.
And, after the complaint, the City Council and the dealership rectified allowing the form and sending by email, but thousands of people still had to go through the small Unauto office, collapsing it right in the middle of the operation after Easter. In the 21st century, 15,000 people passed through a single point in just under a month. To top it off, those who completed the process online were prioritized, compared to the Spartans who had been waiting in line since February —up to two hours—.
Summer and lax frequencies. As in any Spanish city, summer time reduces the frequency by around 30%. Between late June and early September, key lines such as the 1, 61 and 62 jump from every 10-15 minutes to half an hour. As I have heard at some stops, line 91 is like the Guadiana River: you never know when it will appear. And it still remains to be resolved what will happen to the old applications, whether they will be discontinued and whether it is advisable to uninstall them now.
Yurni hopes to change part of this problem. Being a MaaS (Mobility as a Service) type platform, it will try to group routes, times, card recharges and ticket purchases in a single environment. Tourism and local citizens would benefit equally from this. From the City Council they say “they have learned” from past stages. Toledo was a pioneer in installing solar panels and bus apps, but was lost in a decade of half-baked solutions. If everything is handled properly, the third time will be the charm.
Image | Toledo City Council
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