Neo is 5’6″, weighs 30kg, is dressed in some kind of beige work overalls and moves slowly and clumsily. It is one of the most advanced humanoid robots in the world—so it seems in the official websiteof course—and it costs $20,000, but despite all this it has a big problem: it is not really autonomous, and is controlled by another human being, as if it were an ultra-modern puppet.
There is a long way from saying to doing. We talked about Neo a year ago. The company that develops it, 1X, boasted of beginning to test it in the real world. The version they used then, Neo Beta, had an autonomy of up to four hours and had sensors that allowed it to boost its “embedded learning” system. Already then it was indicated that a teleoperator would connect to the robot to show it how to do something.
Robot-puppet. In reality, the teleoperator is the key to everything, because this robot, like its current version, does not work autonomously, but is controlled remotely by a human operator. Said operator puts on mixed reality glasses and uses controls to perform this control. In The Wall Street Journal have had the opportunity to try it and to see how the future that robotics companies paint for us seems to be still very far away.
a robot clumsy and slow. In the video that accompanies the article it is clearly seen how the robot’s movements are erratic and slow. It took him forever to open the refrigerator to get a bottle of water and he managed to put two (plastic) glasses in the dishwasher, but it also took him a long time to get it. Folding a sweater took him two minutes. All these operations show that the dexterity of these robots is still very far from equaling that of humans, especially when it comes to emulating our hands.
And on top of that, privacy. During the tests it became clear that one of the problems of using this robot is that the user sacrifices part of his privacy, because he must give permission for the teleoperator to see through the robot’s cameras to complete his tasks. And that means “getting into our house.” 1X CEO Bernt Børnich explained in WSJ that Neo “is not for everyone. If you buy this product, it is because you agree with the social agreement. If we don’t have your data, we can’t improve the product.” Even so, those responsible say, “you will always have control” and for example you can establish prohibited areas or blur faces in the transmission.
See to learn. They precisely need all that visual data: so that the Neo’s neural network system can learn from trying to complete those household tasks and, from there, solve them more accurately. It is something similar to what happens with Tesla’s fleet of cars, which also “learns” thanks to all those kilometers that the cars travel to perfect their autonomous driving system.
“Probably safe”. Another key element of these robots is the security they offer in an environment as private as our home. It’s not particularly heavy, which helps minimize risks, and 1X says Neo is “probably safe.”
In 2026 it will be much more autonomous. Børnich’s promise is that Neo will “do many of the household tasks autonomously,” although he admitted that the quality with which those tasks are completed will be somewhat poor initially. He compared the situation with that of the first images and videos generated by AI: now those images and videos are practically indistinguishable from reality, and something similar will happen according to him with Neo.
The promise may never be fulfilled. Neo is the latest example of how the robotics segment is the other great seller of expectations (along with AI) for the future. The challenge here is just as enormous, but the fact that Neo is not truly autonomous is disappointing, as was what happened with Tesla’s Optimus or the recent news of the Japanese store robots. Yann LeCun, one of the top AI managers at Meta, indicated at a recent conference at MIT that these robots could end up going nowhere. According to him, the companies that are investing billions of dollars in humanoid robots “have no idea” how to make these machines “smart enough to be generally useful.”
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