CEO Toyota believes his extreme perfectionism is a problem

Japan is an extremely peculiar country. It is for many reasons in the eyes of a European. One of them is the mixture of humility at work and absolute dedication to the company to achieve a common objective that materializes in designing and producing the best possible products. The contrast is more complicated to understand if possible in the automobile industry. Toyota is considered the mother of what we know today as “toyotism”. A formula to work in a chain with a very limited stock. That is, without a safety net that allows unforeseen events to be handled with a warehouse large enough to support production until the problem is solved. This is achieved, of course, by building a chain that is oiled with the precision of a Swiss watch. But also with the certainty that what goes on the market is the best version of what each worker has in hand. Toyota revolutionized automobile assembly line production by giving the workers themselves the power to stop production if any failure was detected. It is a way of working that can only be carried out when, when developing the parts and design of an entire car, you work with the firmness of philosophy Kaizen. This Japanese word defines the pursuit of perfection through continuous improvement. This allows each modified part in the process of producing a new car to have the support of years of experience behind it. This way of working has been a competitive advantage until now has made Toyota the largest car manufacturer of the world. The company was, in 2025, the world’s largest automobile producer, with more than 11 million units manufactured. Volkswagen is second and remained at 9 million units manufactured. It is the result of production measured to the millimeter and reliability earned by hard work. That philosophy kaizen which Mazda or Toyota boast has allowed the latter to always be at the top of the reliability rankings, a value when it comes to putting millions and millions of units on the market. But this way of working has its drawbacks when you have to make agile decisions. China is the train to follow “If things don’t change, we won’t survive.” The phrase is from Koij Sato, CEO of Toyota, and is especially relevant because, as we pointed out, it comes from the head of the world’s leading brand. The message was sent to 489 suppliers with the aim of making them understand the importance of improving competitiveness against Chinese companies, they state in Automotive News. According to AutoblogToyota’s quality standards have been so strict that parts have been returned with small resin wrinkles that had no impact on a vehicle’s dynamics or reliability. The same thing was happening with thousands of wire harnesses that would have been returned because they showed minor signs of discoloration. Small aesthetic defects that buyers did not even notice because they are hidden inside the vehicle itself. Now Sato has asked its suppliers to be more flexible to save money on production and be more agile. The message launched by the company’s CEO is not coincidental. Months ago, a consulting firm specialized in reverse engineering I already alerted Toyota that their electric cars were designed as combustion vehicles and that penalized them when producing them. The problem is that, according to this company, producing an electric car is so different from a combustion car that it is almost equivalent to two different products even though both have four wheels and a steering wheel. They pointed out, for example, that Toyota used steel bars and reinforcements in the steering column or to hold the dashboard, thinking about reducing vibrations. However, Chinese manufacturers and Tesla choose to increased use of plastics because those vibrations are almost non-existent in an electric car. This allows them to produce cheaper and faster. And get lighter cars. “The average customer doesn’t even see these parts,” explained Shoji Nishihara, purchasing manager for Toyota’s vehicle development department, in statements reported by forumelectriccars. The final goal is complicated. The company aims to improve competitiveness by reducing production times and making the final quality of its products more flexible. A complicated balance if we want to continue being the reference in terms of reliability. For now, Toyota believes that its perfectionism was already bordering on healthy. Photo | toyota In Xataka | The legend of the Toyota Supra, one of the legendary Japanese sports cars: the fusion of illegal racing and the Kaizen philosophy

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