About a month ago, we told you that the Renault 5 had entered as a missile in the lists of the best selling electric cars. Its mixture of a good design, a point of nostalgia and that The car is really good They have been the ingredients to get it. However, something had stopped them in dry.
Some French buyers had begun to point out that they had a software problem that prevented the car from moving. He bug detected completely blocked the car and prevented The user will unlock the car Beyond position N (neutral). That is, the car did not move forward (D/B on the transmission lever) or backward (R).
So the first complaints They arrived at some forums And one of the users already pointed out that he was not the first to have had that same problem because the crane driver who had collected one of these drivers had already warned him that he had happened to other drivers.
Now we know that there are thousands of affected cars and some are in Spain.
Renault’s answer
In response to these first complaints, Renault published an official response in France in which the user was explained to suffer this unforeseen event, did not scare. What had to do in that case was to take the car to the official service where the software is updated in an operation that can take between 20 and 30 minutes and the problem should be solved.
Now we know that from France they want to stop the problem and have ordered that 15,722 Renault R5 units sold in Europe and that another 10 units of the Alpine A290 (You are in France) have a review call to solve this possible problem.
Specifically, it is specified that they are the cars produced in the French plant of Douai (where those of the rhombus exclusively manufacture this vehicle) between September 1 and December 23, 2024. In Spain there are 500 affected units, as confirmed by the company itself.
The process is very simple. The driver has to carry his car so that The main ECUs of the investor is reprogrammed of the electric motor. The problem has been found in the system that converts the continuous current of the battery to the alternating current that is used by electric motors.
If this failure occurs, a red light will be presented in the instrument box that is accompanied by the phrase “electric motor failure”. Despite this, from the brand confirm that it does not imply any security problem and that the customer should not fear possible damage to the vehicle.
The review has an estimated time less than one hour and Renault is getting in touch with affected customers. If you doubt whether your vehicle is affected or want to arrange an appointment, you can enter the frame number in this official Renault page to know all the details.
Photo | Xataka