The more and less reliable car brands of 2025, in a graphic dominated by Japan and with a surprise: Tesla

Buying a car is A authentic headache. It is logical if we consider that, usually, after the house, the purchase of a car is the greatest expense we make. There are many variables to take into account (motorization, securitymore or less screens …) and something that should be seen are the lists of the most reliable cars. There are several, Like those of Consumer Reports Or JD Power, who help us make the decision.

And, precisely, in this graph elaborated by Visual Capitalist We have the list of the most reliable brands of 2025 according to one of these databases.

JD Power. First of all, let’s see the context of this company. Founded in 1968, it has been specialized in handling big Databases that collect consumer data in various industries. One of them is that of the car, where they analyze all those data to prepare reports with achievements such as the discovery of a defect in the design of the rotary engines of Mazda in 1973, something that forced the company to remedy.

In the automobile segment, they publish several lists, being one of them that includes the general degree of satisfaction of the owners of the different brands. On this occasion, it focuses on the United States, but as is the case in the Consumer Reports lists, although the US market is slightly different from the European, many of the brands and models are common in both markets.

PP100. To understand the list, you have to know that the number of problems per 100 vehicles is detailed (problems per 100 or PP100) after three years of property. For example, in the Last year listJD Power collected the response of more than 30,500 people from cars bought in 2021 and, after three years, detailed the problems belonging to nine categories:

• Abroad
• Inside
• Seating
• Driving experience
• Air conditioning/air conditioning
• Controls
• Infoentrate system
• Engine
• Driving aids

The best. Going to the list, we have a recurring company in the first position: Lexus. In different consumer surveys, Toyota’s luxury brand has been crowned as the company that has the most degree of satisfaction among its customers. In this case, although it has more errors than in the list last year, it continues in first position.

The American Buick is the second and, thirdly, Mazda advances to Toyota. Nothing surprising: Japan continues to lead in the high satisfaction positions, but others like General Motors manage to sneak because they have varied the most with respect to the previous period.

The biggest changes. Precisely, there are several changes in the list marked by that improvement or worsening in front of the 2024 survey. Mazda is one of the one that improves the most with respect to the last year, reducing its PP100 by 24 points. Ford reduced it at 31 points and Tesla starred in the biggest change by reducing it by 43 points.

There are also changes worse, such as that of the aforementioned Toyota, Alfa Romeo, Hyundai, Acura or Jeep, something that surprises less if we see recent movements of the company in American territory, with policies that are not liking and other determining factors for this list.

Worse. The really interesting, beyond the brands whose reputation improves or worsens in recent months, is the fact that, globally, the average errors per 100 vehicles has reached, according to JD Power, its highest average since 2009.

This is curious because it was the year immediately later to the financial crisis of 2008 and the manufacturers may cut in components, but cars analyzed in 2024 They are built during the Covid-19 pandemic, which points to a correlation between a crisis moment and an increase in vehicle failures.

More technology, more problems. The more options a device has, the more possibilities there is something fail. It is something that surely you have heard: do not buy you a washing machine because it surely fails more than a washing machine and a separate dryer (insert the example you want with a microwave-shock or whatever). Well, in the case of cars, according to JD Power reports, half of the main problems of the entire industry are related to the great novelty of recent years: integration with smartphones and systems ANdroid Auto and Apple Carplay.

In fact, in surveys, 56% of users claim that they have not noticed improvements even after updates and that, the more software related to the Infoentrate It has the car, there is more likely that something fails. Obviously, Millions of cars are sold a year And many have that integration, but also owners or solutions such as Android Automotive and the units that fail represent a small percentage.

But, in an industry that becomes more and more in this and Use of screens (With brands that are already reculating), It is normal for more mistakes of this type to appear. Choosing a car now does not go only motor or design, but also of stability in the software, and it is convenient that we keep it in mind when choosing.

Images | Visual Capitalist

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