Imagine a young recent graduate in finance, eager to join a large consulting firm. He dreams of learning the trade from below. That inexorably involves preparing reports, researching markets, creating presentations, etc. But along comes AI and suddenly those routine tasks are automated. He produce more and faster, but all that torrent of documents lands on the desk of the person in charge of supervising him, a senior manager who is now passing hours checking errors that have been overlooked.
This scenario is what reveals a study prepared by the consulting firm UpSlide and its conclusion leaves an unexpected twist: artificial intelligence not only removes the access ladder for new workers, but also burdens the most veteran workers.
AI takes away opportunities for recent graduates. According to the data that they are being collected In different studies on the impact of AI on recent graduates, job offers for entry-level positions have been reduced between 11% and 20% in the last year. The reason: AI now takes over the basic administrative tasks that before these young people did.
Furthermore, a elaborate study by researchers from the University of Navarra and IESE Business School, based on data from 138 million workers in the United States, reveals that in companies exposed to generative AI, average salaries fall by 4.5% compared to those not exposed. In the most affected, the salary drop reaches 7.7%, with the initial salaries of juniors decreasing by 6.3%, while those of seniors remain stable or increase slightly.
Juniors produce more, seniors review more. The UpSlide report indicates that younger employees use the AI tools their companies have implemented to improve their efficiency in distribution (24%) and research (22%) tasks. On the other hand, the use of AI for senior profiles implies an increase in the review and quality control tasks of their work.
According to the authors of the study, while juniors have stepped on the accelerator producing more content and documentation with AI, seniors have had no choice but to dedicate more time in their day to review all that new AI generated content. “Rather than reducing workload, AI is displacing: it places more pressure on senior professionals, who must now review, validate and correct a growing volume of AI-generated content. This bottleneck is especially critical in high-value operations, where the margins of error are minimal,” the study’s authors underline.
AI overloads seniors. The data indicates that 41% of the seniors participating in the study dedicate more than 11 hours per week to reviews, such as checking errors in the figures of financial presentations or formats.
83% of them recognize greater pressure on seniors for quality reviews, and 82% see more risk of those errors finally reaching the client. “While the technology is very impressive, it just doesn’t beat the professional touch. That’s why we’re making sure to create review checkpoints with humans in the workflow,” said Joshua Stolarz, Managing Director at KPMG in the study.
A model that makes the revision more expensive. Yes, as they point out the evidenceAI automates training tasks for junior profiles, concentrating review on seniors, one of the arguments used by the main CEOs of technology companies that the use of AI would allow the most senior profiles to free yourself from administrative tasks to focus on giving value to the products. By leaving them with the burden of reviewing AI-generated content, you actually bury them in more administrative work.
If the trend pointed out by the study is consolidated, companies could opt for more veteran profiles in their hiring, which would reverse the dynamics of fire these employees when the cuts come. However, these more experienced profiles also they earn better salariesso many companies could rethink implementing AI if it means increasing your labor costs.
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Image | Unsplash (Omid Ajorlo)
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