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Bill Gates has said On numerous occasions (The last one in a recent interview) to their children who should not have Inherit your enormous fortuneand that they should be able to generate their own income.
However, what a father could never deny his little daughter (not even Bill Gates) is to help her with her knowledge about technology. For that reason, and in the purest style of Robert De Niro in ‘The fellow‘, the millionaire has returned from his philanthropic retirement To work next to his daughter.
A surprising turn in your career. Bill Gates, founder of one of the world’s largest technology companies and one of the most influential figures in technology, announced through of your LinkedIn profile His return (for a day) to the world of startups. However, he was not going to return as an investor or manager, but as a member of the customer service team of Phiathe New Technology Company of his youngest daughter, Phoebe Gates.
As Gates himself told in his publication: “I have returned to the world of startups. When your daughter asks you if you would be willing to work in a customer service shift in your startup, the only correct answer is yes.”
It will not be inheritance, but it has a good teacher. Phoebe Gates has associated with his Stanford Sophia Kianni partner to develop Phia, a price comparator that uses artificial intelligence to find the best offers in fashion products and new and second -hand accessories in more than 40,000 online stores.
According to The published by the economic environment BenzingaPhia has been possible thanks to obtaining an initial investment of $ 250,000 from one of his Stanford teachers, highlighting the self -sufficiency of its founders. According to Fortuneneither Bill Gates nor Melinda French Gates have invested directly in the company, aspect underlines the will of the Gates family to promote the autonomy and professional growth of their children.
The support of the millionaire as a startup consultant of his daughter goes beyond the familiar, calling attention to the potential of the new project. The idea is useful and fashionable, but it certainly deserved a prominent place and, without a doubt, with this “star collaboration”, Bill Gates has provided the visibility that any new company needs to start billing.
Listen to users. With this initiative, Gates has not only promoted his younger daughter’s company, he has also sent a valuable message to all entrepreneurs about the importance of be close to users of its products. “I have learned throughout the years that the best way to understand how something works, or where it breaks, is to go directly to the people who use it,” Gates shared after his day in Phia customer service.
Gates insisted that “the best way to understand how something works, or where it breaks, is to go directly to the people who use it,” therefore, customer service is a strategic place to know what works and what not in a service. It doesn’t matter if it is a price comparator with just a couple of months of life or a technological giant. “I hope not to break anything,” Microsoft’s founder apostilled.
The infiltrated boss. While it is not usual to find great managers and founders to go down to the day -to -day trench in treatment with the client, the case of Gates is not unique.
Dara Khosrowshahi, CEO of Uber, puts the distributor helmet from time to time and delivers himself Some of the food orders made from its Uber Eats platform. It is even likely to Camouflara as a driver from any of their cars to take a client to the airport to check in the first person the working conditions of their employees.
According to Gates in its publication De LinkedIn, the experience of helping and advising his daughter in his startup has been very positive. “It has been inspiring to see them face a huge challenge, rethink the way we buy, knowing the users where they are.”
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Image | Phia
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