Email has been there for decades, functioning almost silently, as a basic piece of digital life that we rarely question. We use it for studies, work, registering for services, coordinating our personal life and resolving procedures that continue to pass, to a large extent, through the inbox. Precisely for this reason, the changes in this section are usually minimal and prudent. Gmail has been a good example of that stability for years. Now, Google has decided intervene in a more profound way and do so relying on artificial intelligence.
From the Mountain View company, the argument is clear: the problem is no longer just receiving emails, but managing the volume and context that accumulate in the inbox. Gmail was born in 2004 in a very different scenario, and today it coexists with endless threads, cross conversations and an information load that never stops growing. In this framework, the company presents the so-called “Gemini era” as a logical step, a way to turn the inbox into something more than a chronological file and begin to treat it as an active system to understand, prioritize and act on information. Google links a good part of these changes to Gemini 3the model that claims to be behind the new capabilities.
Search less, ask more. The traditional logic of email has always been the same: search, filter and read. AI Overviews breaks that sequence by introducing a layer of automatic synthesis. When a thread gets longer, Gmail can generate a summary with the important points, avoiding having to go through message by message. And when what is needed is specific information, the proposal is even more direct: ask the inbox. Gemini interprets the query, reviews the relevant emails and returns a summarized response. Google separates the scope of these features: automatic thread summaries gradually roll out to everyone, while the option to ask inbox questions with AI Overviews is tied to Google AI Pro and Ultra subscriptions.
Write with help and understand what goes into each plan. Beyond reading email better, Google also wants to make writing it take less effort. Help me write is free and allows you to both polish existing messages and write them from scratch based on a brief indication. Added to that are the new Suggested Replies, which evolve the classic quick replies by taking into account the full context of the thread and the user’s own style. The most advanced layer, Proofread, adds grammar, tone, and style checking, but is reserved for those who subscribe to Google AI Pro and Ultra. According to Google, the rollout begins today in the United States and starts in English, with the promise of expanding languages and regions in the coming months.
The new inbox. AI Inbox is the most ambitious bet of this change. Gmail introduces an alternative view that transforms the inbox into a combination of task list and summary of active topics. Artificial intelligence promises to detect pending commitments, payments, appointments or responses and present them as suggested actions, while grouping long conversations together for easy catch-up. The idea is not to replace email, but to reinterpret it, making what is important emerge without the need to manually scroll through messages that, although relevant, are buried by the volume.
At the moment, AI Inbox does not come as a function open to everyone. Google is testing it with “trusted testers” in the United States and only through the browser, with priority for personal Gmail accounts and not for Workspace accounts. Furthermore, the proposal still has visible shortcomings: there is no system to mark suggested actions as completed, which limits its usefulness as a task manager.
Control in the hands of the user. New features powered by Gemini can be turned on or off, and the classic inbox is still available. However, that control is not completely granular: turning off AI also means you lose other smart features that many users already took for granted. Regarding privacy, Google states that it does not use Gmail emails to train its artificial intelligence models, a key guarantee so that this new layer does not generate distrust in such a sensitive space.
This movement makes it clear that Google has decided not to stand still in a field that had been operating for years without profound changes. If this new way of understanding email proves to be useful on a daily basis, it is reasonable to think that other providers will end up following a similar path. In technological careers, not moving or reacting late usually has a cost. But email is also governed by a very different logic: if something works, touching it involves risks. Gmail now enters a real testing phase, where it will be necessary to see if this bet manages to simplify the experience or adds unnecessary complexity.
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