Companies are betting on the use of different artificial intelligence models to expedite their internal processes and, with it, Improve productivity of its employees.
Along the same lines, Tobi Lütke, CEO of Shopifywhich is convinced that your company is missing the tools of AI And he has urged his employees To use it more in your work. If they do not, they will not be given the resources or new hiring they ask.
Shopify’s bet on AI. According to a memorandum published by Lütke himself In his X profilethe manager affirms that he already uses AI as a complement in many of his tasks, so he invites all his users to Develop your skills With these tools to improve your productivity.
According to the memorandum, Shopify already has several models of IA specifically adapted to different tasks, which include Copilot de Microsoft, Claude de Anthropic and cursor. “What we need to succeed is the sum of our collective skills and ambition to apply our trade, multiplied by AI, for the benefit of our merchants,” says Lütke.
AI is the future. However, according to Lütke, not enough employees have taken advantage of this technology. For this reason, the manager has hardened his message turning what were previously simple suggestions in mandatory management.
“Using AI effectively is now a fundamental expectation for everyone in Shopify,” the CEO wrote. This means that Use of AI tools In its workflow, you will take into account in employee performance reviews. “It is a multipurpose tool today and its importance will continue to grow. Frankly, I do not think it is viable to give up learning to apply AI in your profession,” he specified in his statement.
Use in the innovation phase. Lütke considers it essential Very well documented. According to its manager, the AI will transform and accelerate this process by simplifying the documentation of the different areas. An aspect in which other companies like AWS too They have put to work at AIfor their engineers to spend more time improve the product.
“The prototypes are designed to learn and create information. The AI drastically accelerates this process. You can learn to produce something (with AI) that other teammates can see, use and analyze in much less time than I used to carry,” said Lütke.
If there is no more resources. One of the conditions that reveals how serious the bet of Shopify for AI, is the one that forces to demonstrate that a certain task or objective cannot be achieved using an AI tool before requesting more personnel or resources.
That is to say, Before expanding the template Or invest in other tools, those responsible for the project must exhaust all the ways to do so with the tools of AI that they already have available. This approach changes the personnel hiring dynamics to new projects, rationalizing the use of the resources offered by AI before expanding the templates, as happened in the templates between 2020 and 2022, giving rise to mass dismissals and relocation of personnel in 2023 and 2024.
An assistant, not a substitute. With this statement, Shopify shows his vision of AI as a support tool for employees to do their job better in less time. No replacing employees by AI models.
In that sense, Tobi Lütke aligns with other relevant opinions in the field of technology Like Mark GarmanAWS CEO, or Sam Altman, who stated in an interview that “the AI will multiply by 10 the productivity of employees”, and will be a great contribution to the creation of new products, or accelerate their development thanks to the ability to automate routine tasks offered by AI.
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Image | Shopify, Unspash (Mohammad Rahmani)
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