Let’s tell you how to know if your train has been canceled or if it has been delayed. So, whether you are curious or if you are going to the station and want to make sure first, you will be able to do this check.
Actually, doing this check today is quite simple, although we are going to tell you what each of the operators does so that you can take it into account and know where they communicate to you.
How to know if Renfe cancels your train
In the event that Renfe cancels one of its trains, whether Cercanías, Media y Larga Distancia or AVLO, the company will notify you of the cancellation via SMS or email. Therefore, you will have to check the email number that you wrote when registering on their page to buy the ticket.
You can manually check for cancellations or delays of this operator through its website renfe.com. In it, you have to go to the section My Trips within Manage your ticket. This will take you to a form where you have to write the locator of your routewhich is at the top of the bill. If you have not logged in with your account, you will also have to enter other information about the trip.
If you have installed their mobile app and have logged in to ithaving purchased your mobile data with this account, then you will be notified with a notification or you will be able to check more easily if there are delays or cancellations.
How to know if Iryo cancels your train
In the event that Iryo cancels your trip, will notify you through your email. Therefore, you will have to pay attention to the email you wrote when purchasing your ticket.
You can manually check for cancellations or delays of this operator through its website iryo.eu/es. In it, click on Manage your reservationwhere a window will open where you have to write the locator of your route and your last name or the date of travel, depending on which of these details you know.
If you have installed their mobile app and have logged in to ithaving purchased your mobile data with this account, then you will be notified with a notification or you will be able to check more easily if there are delays or cancellations.
How to know if Ouigo cancels your train
In the event that Ouigo cancels your trip, will notify you through your email. Therefore, you will have to pay attention to the email you wrote when purchasing your ticket.
You can manually check for cancellations or delays of this operator through its website ouigo.com/es. Inside click on My Reservationsand you will go to a page where you have to write your trip locator and the email you wrote when purchasing the ticket.
If you have installed their mobile app and have logged in to ithaving purchased your mobile data with this account, then you will be notified with a notification or you will be able to check more easily if there are delays or cancellations.
If you bought your ticket through a third party
If you bought your ticket through a third partylike Trainline or similar pages, then you can do two things. First, you can look on the ticket to see which train operator is yours, and then follow the steps we told you before. But if you go to the website of this buying and selling website and go to your reservations or your travel list, they should also inform you there.
In Xataka Basics | How to claim money for your Renfe, Ouigo or Iryo tickets if there are delays and cancellations, and how much corresponds to you in each case
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