We send fewer and fewer paper letters. So Denmark Post has said goodbye to the service after 400 years

“Denmark is the canary in the mine.” The comment is by Marvin Ryder, researcher at the McMaster University (Canada), and what he talks about is not about markets, finances or geopolitics, but about something that has been part of the daily lives of a large part of the world’s population for centuries: the mail. The postal operator PostNord has decided that on Tuesday, December 30 will send his last letter in Denmark. In fact, it has been removing its characteristic red mailboxes from the streets for months and Monday the 29th will be the last day it accepts certified envelopes.

From now on he wants to focus on sending packages, something that makes a lot of sense in view of his results. The question, how Ryder slidesis whether the end of postal mail will be limited to Denmark or will reach more countries.

Goodbye letters, goodbye mailboxes. End of cycle in Denmark. The once powerful Danish postal service has decided to adapt to the times and say goodbye to postal mail. It’s not exactly new (the announcement did it months ago), but the effects of the measure will begin to be felt now, with the turn of the year: in 2026 the operator PostNord will stop collecting and delivering letters in Denmark.

In fact the company takes time preparing the ground for change: in June it began to withdraw its 1,500 mailboxes from the streets, on the 18th it stopped accepting letters and on the 29th it will collect the last certified envelopes with acknowledgment of receipt. One day later, New Year’s Eve, PostNord will deliver its last envelopes.

Chart on letter sending (in millions) from PostNord Danmark.

A key figure: 90%. PostNord, a Nordic operator founded in 2009 from the merger of Denmark’s Post Danmarck and Sweden’s Posten AB, has been very clear about its motives. Stop sending letters in Denmark because its users have stopped doing so. Only in the last 25 years has its flow been reduced more than 90% without the demand showing signs of having hit rock bottom. If in 2000 they were distributed more than 1.4 billion of letters, in 2024 they did not reach 200 million.

This collapse has coincided with the increase in online commercewhich is precisely where the operator has decided to focus its efforts. From now on in Denmark it will focus exclusively on the parcel service.

“We are forced to adapt to the new situation and take the next step to build a strong PosNord for the future,” claims. It makes sense considering that the MitID system already allows Danes to receive all their official notifications digitally, the option chosen by the vast majority of the population. Only 5% of adults has renounced that possibility.

Will there be no more letters? Yes. And no. PostNord has decided to turn the page 400 years of postal history (the service operates from the 17th centuryin times of Christian IV), but that does not mean that paper envelopes will no longer be sent.

Danes will be able to continue sending letters to each other through Daoa courier firm that is already operational and is now preparing for a considerable increase in activity: if its estimates do not fail, it will go from 30 million letters in 2025 to 80 million in 2026. Of course, the service will be somewhat different for citizens: whoever wants to send a letter will have to go to one of their locations to deliver it or pay extra if they want it to be picked up at home.

Question of obligations. In the statement in which it advanced its plans PostNord made it clear that its decision comes preceded by a change at a legal level that, in practice, frees its hands. “Our responsibility for the universal postal service in Denmark was extinguished with the Postal Law which came into force on January 1, 2024, except for mail for the visually impaired, small islands and international mail during a transition period,” clarify.

Things will be different in Sweden, where PostNord will continue to operate a mail system “self-financed and profitable” and assuming the postal service.

“Difficult decision”. Breaking a tradition that dates back to the 17th century is not easy. And this has been recognized by PostNord, which talks about “a difficult decision” and an “important step” designed to be strengthened in the future. For now, his goodbye has served to unleash collecting fever for his mailboxes: the operator put 1,000 units on sale for between 270 and 200 euros (depending on their state of conservation) and sold out of stock. in just a few hours. It is estimated that its network is made up of about 1,500 mailboxes and in January they will be auctioned another 200.

Beyond Denmark. Where PostNord’s movements are probably also followed with interest is in the Post Offices. Although there are signs which suggest that Generation Z is reconnecting with the pleasure of sending written letters, the truth is that postal mail is also going through slow times in Spain.

The National Markets Commission calculate that in ten years the exchange of letters has plummeted by 64%, which has forced Correos to try new (and multiple) avenues of business. Parcel shipping is increasing, moving at “record levels”, but precisely for this reason it is a sector with fierce competition in which it is not easy to gain a foothold. In Denmark, the readjustment of the postal service will be accompanied by a snip of staff, with the loss of 1,500 jobs.

Images | News Ãresund – Johan Wessman (Flickr) and PostNord

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