Artificial intelligence is already part of the daily life of the employees of many Spanish companies and helps them complete tasks faster. At least that is what emerges from a recent study by the AI consultancy Workday, in which it is estimated that three out of four workers feel more productive thanks to AI.
Behind that data there is a growing adoption of AI tools and a change in perception among professionals. However, this reality also implies a less visible one: part of that time gained you are missing out on reviewingcorrect and fine-tune what AI systems generate.
Everyday use of AI in Spain. According to the data collected in the report “Beyond productivity: measuring the real value of AI” prepared by Workday, 74% of workers in Spain indicate they feel more productive thanks to AI, with 28% using it daily or 58% claiming to use it very often during their work week.
That frequency of use of AIHowever, it is well below the global average which reflects a daily use of 46%. In any case, the increase in the use of AI translates into an average of time savings of between one and three hours per week for repetitive and administrative tasks, such as writing reports, analyzing or searching for data.
These data coincide with the photo that the study of Indicators of use of Artificial Intelligence in Spain of 2024 prepared by ONTSI (National Observatory of Technology and Society), although in that case the perception is positive, only 11.4% of Spanish companies with 10 or more employees used AI technologies, which is revealed by a very limited business implementation. In any case, 85% of the users consulted report savings of between 1 and 7 hours per week.
The problem of constant revisions. Satisfaction with the use of AI has the counterpart that 42% of Spanish workers dedicate up to one hour per week to review, correct or reformulate the result produced by AI, known as what has been called a “hidden tax“which stops part of the benefits.
Adolfo Pellicer, Country Manager at Workday confirms that the use of these tools requires review and supervision of the results. “There is a hidden impact of AI at work. The report shows us that almost 40% of the time saved with the use of AI it ends up being lost in correctingreview and redo what the information that AI gives us,” said Pellicer. in statements to Computer World.
AI digital natives. The youngest employees, between 25 and 34 years old, account for 46% of the cases with the highest review burden, since they use AI more frequently. 77% of these users verify AI results more rigorously than human-generated work. This generates additional exhaustion in these profiles.
In departments such as human resources, 38% of employees need to review AI results due to the high number of errors reported. For its part, in the technical and IT departments, with a 32% increase in the use of AI, the tool has been better integrated, generating better results and content that requires fewer and fewer modifications.
Training in companies: the pending signature. Although 66% of global leaders cite skills training as a top priority for leveraging AI, only 37% of employees who regularly use it admit to having access to these training programs.
According to the report data From ONTSI, in Spain, this disconnection is worsened because 78% of workers demand more digital tools and training to use them, but adoption remains low: only 11.4% of companies with 10 or more employees used AI in 2024.
In Xataka | Firing a worker because an AI “does its job” sounds very tempting. China wants to make it inappropriate
Image | Unsplash (ThisisEngineering)
GIPHY App Key not set. Please check settings