An incidence of Telefónica is affecting the emergency telephone 112. There are alternatives for those affected

An incidence in Telefónica’s infrastructure is causing some problems in fixed lines in various regions of Spain. Especially striking is the impact that this incidence is having on the emergency telephone number, 112.

What happened. As indicated In the countrya spokesman for Telefónica reveals that “we have done some network update works that have affected specific services in some companies. We are working to solve it.”

Several regions without 112. There are several autonomous communities and regions that Sen have been unable to receive calls to their 112 emergency services by Telefónica clients in these areas. Some of the alternatives are:

• Aragon Government: 683 638 273/683 134 645/660 705 897
• Basque Government: 902 112 088
• Generalitat Valenciana: 96 342 80 00

Others affected. In Extremadura too have warned problems And they indicate that they are “working early so that they do not affect the citizen”, but there are no alternative numbers. The same happens in 112 of Andalusia, where It is indicated That this incidence begins to recover in this autonomous community. In it release of the Junta de Andalucía indicate the following:

“It should be noted that, this morning, the company Movistar had scheduled an intervention at 03.00, from that moment on, the outgoing calls have begun to be felt, although without affecting the calls of the citizenship that have only been affected in the early morning.”

Others get rid. In the Generalitat of Catalonia indicate that the incidence has been minimal “and contingency systems have operated and now work normally.” In 112 of the Community of Madrid There are no notices And it does not seem that there has been an impact. The 112 of Castilla y León also seems to be free of incidents according to those responsibleand the same happens In Galicia either in the Balearic Islands. Other autonomous communities such as Canary Islands, Murcia, Navarra or Cantabria do not register notices in their accounts in X, for example.

Irregular impact. The incidence seems to irregularly affect Telefónica customers. From the Department of Security of Telefónica indicate that around four in the morning they have begun to detect “problems with some of the calls that entered the Call Center “.

In development …