What can you do when you don’t have a connection

You are trying to navigate online or use an application on the mobile and It seems that the Internet is not doing well. It simply does not charge you, it is as if your data connection does not work. As this is something that has happened to us and will continue to happen to us, we will give you several tips to know what to do and how to act to solve it.

We are going to give you the list of tips in a progressive way, starting with the most basic, fast and simple to go up to a little more complex checks. The idea is that you can go by making these ideas one behind another until you find the solution.

Check if it is all the Internet or just an app

The first thing you have to do if you detect that it seems that the Internet is not going Check if the failure is general or the app you are using. Because it may only be an internal error of the application, while the rest of them and the general connection of your mobile do work properly.

To do this, when you see that an app is not loading you simply you can open another or open the browser and load a website. Thus, if in the other applications you also seem to have the same problem, you can know that it is something general and not a specific problem of a concrete app.

Look if you have turned off data by error

It is not common, but there are times when we can Disable your mobile data by error. Because today the button to activate or deactivate data can be in the rapid settings of the device, and touching them without wanting to change another setting or while you have the mobile in your pocket can make them deactivate them without realizing it. Therefore, check in rapid settings whether the data is activated or not.

Restart mobile coverage

If the problem is all the Internet, another of the things you can try is turn off the connection and re -connect it Again to the Internet. One of the ways to do this is activating plane mode for a few secondsand then deactivating it again so that your device is reconnected.

You can also Enter network configuration or mobile data of your mobile. In it, both in Android and in iOS you will have the option to deactivate it, and then you will only have to connect the mobile data so that it is reconnected again.

If you are using a wifi networkthen distrust it and go to mobile data. So you can know if it is a problem of your wifi connection, from your mobile connected to it, or something more general.

Be careful with roaming

You can also review the section of the itinerance connection or roaming. It is normal to have it disabled to avoid extra charges, but there are cases in which some virtual mobile operators or OMV can need you to have it activated.

Checking this is simple. Just go to your mobile configuration, in the adjustments of Mobile network either Networks and Internetand activate the itinerance option if you had it deactivated. In the event that this solves the problem, you have already found the solution, and if you still have no internet you will have ruled out this, and it is best to deactivate it again.

Restart the mobile

Although it can give laziness, restarting the mobile always helps to solve specific problems and errors on your device. And in the event that the connection failure is due to one of these problems, because then it is possible to turn it off, leaving it off a couple of minutes or five, and turning it on again.

Check your SIM card

It is very unlikely, but it is also worth you that you check If your SIM card is well introducedand that an abrupt blow or movement has not dislocated it inside.

To do this, simply turn off the mobile and remove the tray where the SIM card is placed. When you do, check that it is well placed or gathered, and then introduce it again in place.

It can be a matter of coverage

We now arrive at the most important point, that of coverage. If the Internet has stopped leaving when you have changed places, it is possible that Coverage may not arrive Where are you now. This can cause you not to have the Internet or that you have but that you are very slow.

You can look at the coverage in the bars that appear in the status bar of your mobile, above all. The more bars there are, the more coverage you have, and if you have only one or none then it is because it does not reach you well.

That does not arrive may be due to the geographical area where you are, but it may also be that The site has bad coverage being a parking or being inside a large office with many elements that do not miss the line. In the event that it is the latter, it tries to go to a closer area from the outside and the outdoors.

If you want to know if the area where you are is an area without a signal, you have some coverage maps To those that you can resort, that they tell you the intensity and operators that carry a there. You also have some optimized maps for the mobile, where you can see the coverage that arrives in each part of the country.

Check with your operator

Ok, you don’t have the Internet. You have done the basics but you are still without connection. The next thing is Look in social networks the profile of your operator In case they were informing of a punctual incidence. You can also look for your operator’s name and see the conversation about it, in case other people were having problems too. If so, it is possibly a specific error of those that usually pass from time to time.

But if you do not find a solution and the error persists, you can call your operator directly so that they do the relevant checks and, if possible, to solve the error or give you assistance.

Look at the APN settings

The configuration APN either Access Point Name (Access point name) is the configuration of your mobile to access the Internet. This is an element that It is usually configured alone The moment you put the SIM card on the mobile, but there are cases in which it may not happen.

To go to the APN settings, in Android he sees Networks and Internetthen click on Mobile network and enter Access points names. On the iPhone enters Mobile dataand then click on Mobile data network. You will go to a screen where you can Restore adjustments of the access point, something that normally solves the problem. And if it does not work, you can configure it by hand with the data you give your operator for it if it is not done automatically.

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