tips and things to take into account

We bring you a small guide with several tips and things to consider for Change your telephone operatorwhether you want to do it for your mobile line, if you want it to be for the home internet, or for both. Because this is a decision that we all face from time to time, and it is not something that is easy for all people.

Therefore, based on my experience and the many laps that I have given to this matter in recent years, I bring you this guide to help you with the process. Surely our most technology expert readers already know the process, although there may be one or two details not so well known, but those who are not familiar may come well for extra help.

The first advice is always be aware of how your rate is compared to others. Many people do not want to complicate and change operator, when really They are paying much more of what they should only for the laziness of not looking for alternatives.

Meanwhile, the opposite may also occur. You may think you are paying too much and then seeing the competition rates, you realize that Nor is what you already have so badand perhaps the change is not necessary.

And finally, it may also be that So you pay now you can have something betteras a higher internet speed at your home, or more mobile data on your smartphone, or even some extra service such as television. In any case, it is important know what the starting point is In terms of quotas and monthly payments.

Be aware of what you need

When hiring a mobile and/or internet operator, you will have all kinds of offers, and Some will try to fill your eyes with extras As a television service, unlimited mobile data, or stratospheric speed connections for your home.

Therefore, before starting to look at rates It is very important that you are aware of what you need. For this, there are three key aspects in which you should look especially:

• Internet speed at home: What are you going to hire 1 or 10 Gbps if you are only going to make profitability at 300 or 600 megabytes. In Xataka Basics we have explained how to look at the Internet speed you need depending on use That you are going to give him, and it should be read that article to solve some doubts. Nothing happens to hire a little more than you need, but if you are going to do it, it is good that it is an informed decision.
• Amount of mobile data: What are you going to hire 100 GB monthly data on the mobile if you only use 30 per month. Look how much you spend every month on your mobile bill or your operator’s app, to have a starting idea. If you are not going to use it more than you already use, you can look for a similar or slightly higher amount in case, but if you want to use it more to share data to other devices or whatever, then you already have a reference from which you can climb.
• Operator extras: Some operators will offer you their own television services, and others will include streaming services in their rates. Here, you must ask yourself if it is something you are going to take advantage of. Is it worth paying for more TDT channels? Is it worth including a Netflix with ads if that means that the rate is much more expensive than the competition? Do you like sports so much and to pay more for them? It all depends on your needs, but do not get carried away by those who give you many things without first thinking if you really need them.

Take your time to compare rates

The moment of truth comes. Once you are aware of your starting point and your needs, Touch start investigating rates. Our Mobile Xataka brothers have a whole section dedicated to the Rate comparisonand every month they show who gives more for less, and the prices of the main operators of Spain.

In addition to the price itself, it is convenient to look like aspects such as operators who have their own fiber or those who subcontract those of others, and from whom they take them, as well as what mobile coverage each operator uses, especially in the case of Low Cost or local operators.

But do not keep cold prices, I also recommend that You look for opinions online. First choose two or three candidate operators to move on to one of their rates, and then look for opinions about each of them in forums and social networks. The normal thing is that what there are most complaints, but there will also be people saying if they are doing well, and in the case of criticism you can detect common failures or criticisms that are repeated and you may have to take into account.

Finally, a small advice is that you look If your operator has CG-NAT and if you can deactivate it. He CG-NAT It is a method with which some operators make several clients use the same IP. This technology can have some points against how to slow down connections in online games, or that you are applied to some website if someone who uses your same IP has been banned.

Eye with temporary offers and permanence

Many operators advertise prices that are not real, since They are temporary offers. Therefore, be careful with these Trojan horses, it will not be that a rate of 35 euros becomes a 55 after 3 months … and that you cannot change because you have permanence.

Permanence are also something to consider, since they are an extra risk. If you are not very clear if an operator convinces you because you have read that it can give enough problems, but it has permanence, always keep it into account. Also keep in mind if a timely promotion of your operator by offering something also contains an extra permanence.

In addition to this, before changing operator Look first if you have permanence with the currentsince skipping it can have economic fines. You must also remember that You will always have 14 calendar days to give up of your contract. Come on, as a return, even if you have permanence you can cancel a contract if in the first two weeks they have not convinced you.

Negotiate with your current operator has a trick

Some operators will not bother you if you decide to leave, especially those with fixed price and zero discomfort policies. But others do, others will want you to stay and be willing to make you counteroffers, especially if you are a client who has been with them for many years.

If you want to start a good offer to your operatoryou should avoid some typical tricks such as calling your casualty department to tell them that you are not doing an offer. To unlock the final chief of the counteroffers you need to really start the process of going to another operator.

Come on, what you have to do is hire another operator to go with him. Then, if it is a homeline, its technician will come to install the router, and if it is a mobile line they will deliver the SIMs. Be that as it may, there is a point where your new operator will ask the old man to give them your mobile or internet lines, And it will be then when the old operator calls you To offer you discounts.

Remember that not all operators are going to contraofetyou will have to look online if yours does it. But in the event that it is so, you can have very juicy offers. When informing you about the discounts they can do, the term to look for in online forums is “Portability threat”.

But be careful to do it lightly, because in the end you do have to make that portability because there is no counteroffie. That is why it is important that if you are going to start the process of leaving, be it to a company and with a rate you have studied and whose price convenient you.

Paying a little more is not always bad

When considering a fiber or mobile offer, There are many things in addition to the price you should take into account. It is true that inertia makes us go to the cheapest always, but you have to take into account other things such as the gigabytes that each one, the internet speed, and so on.

It is also convenient investigate operators reliabilitylooking for opinions on social networks and forums to know if there are common problems in some of them. And as we have told you, even in price issues you must be careful with offers that apparent to be very good but are only temporary before charging you much more past a few months.

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